Leaders in Lending | Ep. 107: Rapid digitization in the auto market


The auto industry is racing into the future — whether it’s the surge of electric vehicles in the current market or the promise of self-driving cars one day taking it over.

That means auto lenders must keep pace or get left in the dust.

In this episode, Becky Philippi, Director of Indirect Lending at First Interstate Bank, and Fabien Thierry, Head of Consumer & Small Business Vehicle Lending Product at Bank of America, share what lenders need to know about the future of the auto industry.

We discuss:

  • The impact of inventory shortages
  • Digitization in the auto market spurred by changing consumer expectations
  • Why lenders need to be flexible, devoted to client experiences, and forward-thinking to prepare for the road ahead

 

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