Leaders in Lending | Ep. 108: Tackling the rise of fraud in banking

Fraud is on the rise — bad news for banks and customers alike.

In today’s digital world, criminals have more tools at their disposal than ever before. And financial institutions, government and consumers all have a part in combatting them.

In this conversation, Rakesh Mirajkar, Head of Consumer Bank Fraud and AML / Managing Vice President- Capital One joins us to examine the multi-pronged approach that countering bank fraud requires and how individual organizations can play their part.

We discuss:

  • The resurgence of fraud post-pandemic
  • Why consumer engagement and education play a critical role in mitigating fraud
  • The future of fraud-risk controls

 

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