Leaders in Lending | Ep. 108: Tackling the rise of fraud in banking
Fraud is on the rise — bad news for banks and customers alike.
In today’s digital world, criminals have more tools at their disposal than ever before. And financial institutions, government and consumers all have a part in combatting them.
In this conversation, Rakesh Mirajkar, Head of Consumer Bank Fraud and AML / Managing Vice President- Capital One joins us to examine the multi-pronged approach that countering bank fraud requires and how individual organizations can play their part.
We discuss:
- The resurgence of fraud post-pandemic
- Why consumer engagement and education play a critical role in mitigating fraud
- The future of fraud-risk controls
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