Numerous predictive and hyper-personalized experiences have led to a significant shift in consumer expectations. Fitbit tells us how many stairs we must climb to lose 10 pounds by the holidays. Kayak clairvoyantly advises us when [...]
Cyberattacks today are unfortunately a common occurrence and on the increase. In fact, an average of 200,000 new malware samples are discovered daily, presenting an ominous threat to consumers at work and at home. [...]
Digital transformation can bring sweeping changes to how employees do their jobs. The challenge for credit unions is to ensure that employees are informed on, involved in and excited about the changes required to advance [...]
Everyone’s talking about faster payments. Much of that dialogue has to do with what “faster payments” really means. As with many things in the rapidly evolving world of payments, there is no such thing [...]
The cost of fraud is rising. According to CNBC.com, fraud and identify theft cost consumers more than $16 billion in 2016 – nearly $1 billion more than in 2015. LexisNexis research cited on chargebacks911.com [...]
Here’s a secret: credit union members aren’t looking to buy products and services. What they’re really after is getting jobs done in their lives, and they “hire” products and services to accomplish [...]
For credit unions today, machine learning is proving invaluable in the fight against card fraud. Moreover, the technology’s potential to enhance your service proposition extends well beyond the realm of member security. The sheer [...]
Skimming horror stories are nothing new. Tales of consumers unwittingly inserting their cards at ATMs with fraudulent technology frequently pervade headlines. Fake card inserts, keypads, and other devices have all been fitted on ATMs, giving [...]
If you’re in charge of the ATM fleet at your credit union, you’ve had a very busy past few years, upgrading machines to comply with new regulatory and software mandates. Requirements like Windows [...]
As any financial institution will attest, a lot of time, energy and resources go into developing a best-in-class card program – and for good reason. Offering just the right mix of credit and debit card products [...]
EMV is here, and that is great news for U.S. consumers. The innovative security technology has greatly reduced card-present fraud in more than 80 countries that have embraced it, and according to creditcards.com, [...]
Loyalty programs are landing all around us – and some are more engaging to consumers than others. While rewards offerings themselves can vary widely from program to program, according to Andrew Gates, CEO of Azigo, Inc., [...]
In today’s complex digital world, so often subject to fraud and security breaches, it can be fairly said that “It takes a hacker to catch a hacker.” In this case, a hacker wearing a [...]
According to PYMNTS.com, Visa’s latest EMV data indicates that there are 326.8 million chip cards in the hands of American consumers today, a figure that actually exceeds the total U.S. population [...]
With rapidly evolving technology in financial services today, there is a stronger emphasis than ever in business management and operations on the assessment and implementation of advanced systems and their interconnected components. Of course, this [...]
