More productivity. Less stress. Zero drama. The dream workplace. While some things sound too good to be true, a drama-free work environment is not only possible, it’s well within your reach. One of the [...]
We’re just a few weeks in, and already I have what may be one of my fondest memories of 2019. My daughter, Penelope, and the Beta Club at Mauldin Elementary School became Songfest Champions [...]
If I asked you who you are, how would you respond? Most likely, you’d reply with your name and job title, right? Now, why is that? I didn’t ask you what you DO, [...]
It may be a little late to publish this article—you know, since we’re already in 2019—but trust me, what I’m sharing with you falls in the “better late than never” category. [...]
“If it’s constantly crazy at work, we have two words for you: F**k that. And two more. Enough already.” How’s that for straightforward business advice? If your workplace is defined by 80-hour [...]
Last year at this time, I was expecting 2018 to be the year that I started reading more. So, I stacked the odds in my favor by ordering several books from Amazon—some for enjoyment, [...]
The clichés above, we’ve all heard them. They are the sayings that make us drop a token in the slot machine or roll the dice at the craps table while attending an industry [...]
By now your credit union or community bank’s strategic plan is ready for the New Year. Hopefully, it’s a plan to help you close the gap and hold you and your team accountable – [...]
On Saturday mornings during the Christmas season, you can usually find me in my office streaming my favorite Christmas classics and whittling away at the last of my weekly to-do list. One of the items [...]
Here’s something to think about: What if your credit union died today? What if you locked your doors, shut off the lights, and just faded away? Would your members be irritated at the inconvenience [...]
Raise your hand if your credit union is using data. WOW! Like 85% of you! (I have great virtual vision). Now, how many of you know why you are using it? Who knows what you [...]
VUCA. This term is frequently thrown around in boardrooms and strategy sessions across the country. Coined by the US Army War College in the late 1990s, VUCA is an acronym that was originally used to [...]
Ask a credit union or community bank about their consumer base, and it starts out like a snappy joke: A well-educated, retired woman walks into a financial institution. She’s somewhere between 55 and 70. [...]
To the people inside your credit union, everything feels familiar. They know the lingo. They’re used to the routines. They are in their comfort zone, and they like it. So, why is that a [...]
The time has come again—time to launch that new promotion. You’ve put on your best creative hat, scheduled the meetings, and now hope the brainstorming sessions yield some unique ideas. It could be [...]
