CO-OP Financial Services News Archives

Credit unions have the advantage in both user experience and security

Credit unions have the advantage in both user experience and security

The magic of mobile person-to-person (P2P) payment technology is making consumers’ lives easier than ever, allowing them to transfer funds from one account to another using just a smart phone. Consumer behavior is clearly changing [...]

Branch transformation success: Coastal Federal Credit Union

Branch transformation success: Coastal Federal Credit Union

With $2.5 billion in assets and more than 200,000 members, Raleigh, N.C.-based Coastal Federal Credit Union is the state’s second largest credit union. Like many other financial institutions, Coastal’s [...]

What is flawless credit union branch experience in 2015?

What is flawless credit union branch experience in 2015?

The next time you walk into one of your branches, ask yourself this: “What do all of these people want?” It’s a valid question, considering that more and more transactions are being done outside [...]

It’s not about ideas. It’s about making ideas happen

It’s not about ideas. It’s about making ideas happen

We just launched the second stage of our THINK Prize Financial Challenge, answering the question “How might we use the power of communities to financially empower those who need it most?” The first stage of [...]

THINK Inward: Industry Insights to Kick Off THINK 15

THINK Inward: Industry Insights to Kick Off THINK 15

On Tuesday, May 5, the THINK 15 conference in Colorado Springs, CO, will kick off with the THINK Inward sessions. Four distinct tracks will explore the needs of today’s consumer and what credit unions [...]

Put your money where the miracles are

Put your money where the miracles are

For the eighth year in a row, credit unions have the opportunity to raise money — including an additional $1 million in Miracle Match funds — for Children’s Miracle Network Hospitals. Over 10 million children receive [...]

EMV 101 for your members

EMV 101 for your members

Do Your Members “Get” New Features? As credit unions roll out more and more new technology, bringing members up to speed is an escalating challenge. EMV is a case in point. With a liability shift [...]

It’s Personal: Who needs mobile?

It’s Personal: Who needs mobile?

In a market as pervasive as mobile, it’s impossible to nail down a meaningful demographic. Are mobile users, as we are often told, young? Saying so excludes the millions and millions of mobile devotees [...]

Millennials on a mission to learn about financial literacy

Millennials on a mission to learn about financial literacy

CO-OP’s millennial campaign continues to attract new audiences to the credit union message Millennials have been the most attractive generation for all financial services for a while. And in the next few weeks, they [...]

Member rewards and the modern consumer

Member rewards and the modern consumer

In today’s ultra-competitive credit/debit landscape, the benefits offered can make a substantial difference in a consumer’s mind. Like many other aspects involved in the buying experience, rewards programs are quickly evolving to [...]

Will your debit heat up this summer?

Will your debit heat up this summer?

Debit drives PFI relationships. It represents a large and consistent source of activity and revenue. But could you describe it as a hot item at your credit union? Using portfolio analytics and a targeted marketing [...]