Avoid legal risk with transparency and full disclosure

Avoid legal risk with transparency and full disclosure

Legal scrutiny for community banks and credit unions has picked up recently with an increase in the number of demand letters alleging deceptive practices and excessive Overdraft/NSF fees. While recent allegations of improper fee [...]

Avoid compliance uncertainty with guidance and best practices

Avoid compliance uncertainty with guidance and best practices

On January 24, 2020, the Consumer Financial Protection Bureau issued a new policy statement designed to clarify how it will define, supervise and enforce “abusive” standards under the Dodd-Frank Act going forward. When Dodd-Frank was [...]

How do you make your 2020 vision a reality?

How do you make your 2020 vision a reality?

With 2020 roaring full speed ahead, I wanted to open up a conversation topic that has been top of mind for our team lately. Like many of you, we have been eagerly working to define [...]

Exposed! 6 contract negotiations secrets revealed

Exposed! 6 contract negotiations secrets revealed

After more than 12 years helping banks and credit unions optimize their service contracts through expert negotiations with vendors, I have picked up a number of secrets that have empowered JMFA clients across the nation [...]

From wish list to reality

From wish list to reality

In today’s financial landscape of big banks and online banks, credit unions and community banks must be more innovative than ever before to remain competitive. However, “innovation” usually requires funds. If your financial institution [...]

Is your overdraft partner proactive or reactive?

Is your overdraft partner proactive or reactive?

We schedule routine inspections for our cars. We protect our homes against unforeseen events. We visit the doctor and dentist regularly for checkups. And we attend parent-teacher conferences every school year. We all engage in [...]