Trellance News Archives

Data: The key to a successful card portfolio

Data: The key to a successful card portfolio

Understanding your members’ behavior gives you the opportunity to serve them effectively and in turn, increases your bottom line. Unfortunately, it is not uncommon for credit unions to overlook existing cardholders as a significant opportunity [...]

Fed study shows trends in debit interchange

Fed study shows trends in debit interchange

The Fed released its latest update on debit card interchange, and it showed very subtle but very telling trends for financial institutions with less than $10 billion in assets – a category called “exempt”, which includes [...]

Regulators helping credit unions

Regulators helping credit unions

Federal regulators are reaching out and helping credit unions and community banks with a series of changes. On October 3, 2018, Federal regulators ruled that credit unions and community banks can pool resources for anti-money [...]

UDAAP clarity is coming

UDAAP clarity is coming

On October 17, 2018, Acting Director of the Bureau of Consumer Financial Protection (BCFP) (previously the Consumer Financial Protection Bureau - CFPB), Mick Mulvaney, announced at the Mortgage Bankers Association, that the Bureau has set [...]

Do you know where your report data is?

Do you know where your report data is?

A typical credit union downloads its report bundles daily from its processors. Usually, the only option is to store those highly sensitive Payment Card Industry (PCI) report bundles on a network drive, with some level [...]

Unlock the data in your reports

Unlock the data in your reports

There is lots of buzz about big data and data analytics, but all the data in the world does no good unless it’s being used. Credit unions are behind retail and online companies in [...]

Knowledge is power

Knowledge is power

During my recent presentation at Trellance’s Payments Academy, I spoke about the importance of embracing thought leadership in building a personal brand. I challenged the attendees to ask themselves, “What do I want to [...]

Pursuing differentiation and the affluent cardholder

Pursuing differentiation and the affluent cardholder

It’s no surprise that card issuers are pursuing the affluent consumer with their credit card offerings. These cardholders generally contribute 60% more spend than non-affluent cardholders and their monthly spend is 3.6X greater [...]

To pay or to be paid, that is the answer

To pay or to be paid, that is the answer

Using a debit card to pay a merchant, in a store or online, is standardized and intuitive. But getting paid is neither. Receiving and depositing a check, getting the money “Venmo’d” to you, by [...]

Breached or soon to be breached . . . plan anyway (Part 3)

Breached or soon to be breached . . . plan anyway (Part 3)

Understanding and managing the risks associated with the changing world of data security, and being prepared for breaches and how to respond, have become business necessities. This three-part series, based in part on a presentation [...]

Manage your vendors to protect your brand

Manage your vendors to protect your brand

As the web of vendors to credit unions becomes more complex – core vendors, digital banking vendors, credit/debit card processors, Loan Origination System (LOS) providers, IT vendors, consultants, loyalty programs, legal services, and the list [...]