CO-OP Financial Services News Archives

How Eagle Community CU harnessed the power of social media for good

How Eagle Community CU harnessed the power of social media for good

Eagle Community Credit Union decided to participate in the CO-OP Financial Services-Yoobi 2018 National Back-to-School Backpack Drive to give back to their community – but discovered they also received on many levels. This is the second [...]

Plan ahead: 5 tips to prep for a natural disaster

Plan ahead: 5 tips to prep for a natural disaster

September is National Preparedness Month and the perfect time for credit unions to reflect on ways to prepare for when natural disasters strike. 2017 was a record year for natural disasters in the United States [...]

COOPER fraud analyzer launches into pilot testing

COOPER fraud analyzer launches into pilot testing

Like the consumers they target, fraudsters are becoming more digitally-savvy – and this dynamic is creating new security challenges for financial institutions everywhere. Fraudsters are now employing sophisticated methods and machine learning technology to commit global [...]

In a digitally-transformed world, partnerships count

In a digitally-transformed world, partnerships count

According to a recent CO-OP study, the vast majority of credit unions – a full 88 percent – view digital transformation as “extremely” or “quite” important. Even so, nearly half of credit unions surveyed describe the digital [...]

4 travel tips for keeping your members connected and safe

4 travel tips for keeping your members connected and safe

If your members are among the 87 percent of Americans planning a vacation this summer, now is a perfect time to offer them a few tips on ways to keep their information and money safe. [...]

Should you be preparing for a cashless future?

Should you be preparing for a cashless future?

Are we becoming a cashless society? Research by Capgemini and BNP Paribas suggests that might just be the case; their recent study projects that digital payments will reach 726 billion worldwide by 2020.  And we [...]

Winning the race to excellence with a member-first strategy

Winning the race to excellence with a member-first strategy

When it comes to achieving excellence, the term “experience” gets thrown around a lot. Companies and industries are constantly brainstorming ways to connect and build relationships with the consumers they serve, ultimately by providing a [...]

5 reasons to attend a CO-OP Roadshow

5 reasons to attend a CO-OP Roadshow

From AI and P2P networks to digital wallets and fraud prevention, what members expect from your credit union is rapidly changing.  And with 31 billion IoT devices flooding the market by 2020, now is the [...]

What does an AI-driven future look like for credit unions?

What does an AI-driven future look like for credit unions?

Artificial intelligence and machine learning are already having a big impact on financial services. Chatbots are taking over online customer service, robo-advisors are automating asset management, and fintech companies are investing significantly in AI-powered solutions. [...]

How to win the payments race – a PFI playbook

How to win the payments race – a PFI playbook

Being your members’ primary financial institution (PFI) is about serving them where they live their financial lives. As mobile and digital innovations continue to transform the consumer landscape, what members expect from payments is changing. [...]

To build a great analytics team, first build the culture

To build a great analytics team, first build the culture

Data analysts today are working in a red-hot field. Their expertise is in high demand, and there is no shortage of “dream” companies looking for their expertise. Credit unions will need to fight hard to [...]

5 ATM developments you should know about

5 ATM developments you should know about

ATMs are the original digital banking innovation, and they’ve survived for decades by evolving with the times. Even in an increasingly cashless society, nearly a third of U.S. consumers visit an ATM at [...]