CO-OP Financial Services News Archives

Your ATMs are dispensing miracles #ATMS4CMN

Your ATMs are dispensing miracles #ATMS4CMN

Wherever summer travels take you and your members, chances are you’ll be near one of CO-OP’s nearly 30,000 surcharge-free ATMs. To remind everyone just how convenient a go-everywhere ATM network is, CO-OP [...]

Minding your PAU: How 3 key metrics drive payments growth

Minding your PAU: How 3 key metrics drive payments growth

Payments drive revenue, relationships, profitability and trust. Increasingly, they are the epicenter of your relationship with members as a key driver of preferred financial institution (PFI) status. But growing your credit and debit portfolios can [...]

Is it time to upgrade your ATM experience?

Is it time to upgrade your ATM experience?

Nearly a third of Americans visit the ATM at least once a week. Even after 50 years, ATMs continue to be an important self-service interaction between credit unions and members looking to deposit checks, withdraw [...]

With change comes opportunity

With change comes opportunity

Having just returned from CUNA’s GAC, I’m feeling energized and excited about the opportunities ahead for the credit union movement. The numbers speak for themselves. As CUNA President/CEO Jim Nussle highlighted at [...]

CO-OP brings back crashers program to THINK Conference

CO-OP brings back crashers program to THINK Conference

For the second year in a row, CO-OP Financial Services and Filene Research Institute are bringing The Cooperative Trust’s crasher program for young credit union professionals to the THINK conference. In addition to receiving [...]

3 debit trends to watch in 2019

3 debit trends to watch in 2019

Debit cards remain one of the most frequently used forms of payment. 70 billion debit transactions take place each year in the U.S. alone. According to the latest study from the Federal Reserve, debit [...]

3 ways AI and machine learning can boost your card portfolio

3 ways AI and machine learning can boost your card portfolio

According to Forbes Magazine, global revenue derived from artificial intelligence (AI) for enterprise applications is projected to grow at more than 52 percent annually, from “$1.62B in 2018 to $31.2B in 2025.” The [...]

Are your ATMs prepared for the Windows 10 migration?

Are your ATMs prepared for the Windows 10 migration?

In just a little over a year from now, on January 14, 2020, Microsoft will no longer support Windows 7, the operating system that drives 400,000 ATMs in the U.S. and 3 million [...]

5 fraud trends to watch during the holidays

5 fraud trends to watch during the holidays

Holiday 2018 spending could reach $1 trillion, according to PWC research. While retailers and financial providers look at the number and see dollar signs, unfortunately so do fraudsters. Last year, online fraud attempts increased by [...]

7 payments and technology trends to watch in 2019

7 payments and technology trends to watch in 2019

Change is happening at an unprecedented rate within payments. Part of that is fueled by emerging technologies, but a lot of it has to do with the shift in consumer behavior and expectations. And while [...]

How to use member journey data to drive growth & retention

How to use member journey data to drive growth & retention

There are many reasons to seek a clearer understanding of your members’ experience. Here’s one that really counts: while 80 percent of CEOs surveyed by Bain & Company believed they delivered a superior customer [...]