Successful credit unions have long adapted to market conditions. As interest rates have changed, they’ve re-examined their loan portfolio concentrations. As new players have come into the market, they’ve introduced new, competitive products [...]
Your reputation as a reliable steward of your members’ personal financial information today doesn’t rely solely on your internal data security program—your reputation also relies on any third parties you give access to [...]
The Zoom chat went wild with messages of support when panelist Jill Nowacki, CEO of Humanidei + O’Rourke suggested during the first-ever CUES RealTalk! program that organizations could set the tone for gender equity by [...]
The names each of us have matter a lot in how we present in the world. Some people get nicknames early in life that are used so much that their given names only crop up [...]
We are all aware of the great changes that have been occurring over the last couple of years. There have been many changes to our lifestyles, changes to our working environments, and it is true [...]
Imagine you’re hitting the road to your credit union and a store or three, and in your pocket is just a set of keys and your smartphone. No wallet. No problem. It might not [...]
Credit union managers grappling with privacy are finding that it is at once a marketing issue, a compliance issue and a security issue. Privacy in Marketing Using vast amounts of personal data to support targeted [...]
Having a high-functioning board of directors is essential at any time. It is especially vital in navigating times of economic uncertainty in which many small businesses, families and other credit union customers are coping with [...]
The pandemic and societal pressures have disrupted workplaces and more specifically, the relationship between employees and employers. This begs the question: What further changes can human resources and talent and development leaders anticipate amid the [...]
Manley Feinberg told the more than 500 in-person and remote attendees of Directors Conference earlier this month about how his mother’s two rules are rules we should all live by. What were those rules? [...]
Despite concerns about upfront costs, a growing number of smaller financial institutions are preparing to implement technological upgrades, such as online loan closings and automated underwriting. A recently released survey of community banks, conducted by [...]
Credit is an essential tool for building financial health and resilience. The problem with using an individual’s credit rating as a metric for financial trustworthiness is that the on-ramps to establishing credit are deeply [...]
If you haven’t been paying attention to buy now, pay later lending, perhaps the holidays are a perfect time to take notice. In the last few months, there has been a flurry of news [...]
Creativity is the most distinguished quality for every leader in every domain. Creative leaders display distinctly different behaviors, values and characteristics from traditional management, and they get exponential results, inspire creativity in others, build productive [...]
Some people are natural public speakers. But for many, public speaking is something that creates a lot of fear. And fear, in turn, makes it difficult to do a great job presenting. Dr. Susan Biali [...]
