Bill pay is no longer limited to desktops or even financial institutions. New players have recognized the inherent value of a bill pay relationship and have big plans for capturing that business. What can your [...]
As digitization has revolutionized financial services, new online and mobile tools have made financial advice and planning services more accessible to everyone. Now, advances in artificial intelligence (AI) promise to deliver a second big bang [...]
Consumers' expectations for speed, ease and convenience are permeating every aspect of their lives, including how they manage their finances. At the same time, financial criminals are rapidly evolving their methods of attack. Striking the [...]
Decades of popular science fiction have painted artificial intelligence (AI) as futuristic, mysterious and sometimes campy – on track to become reality around the same time bankers begin driving hover cars to work. Yet AI is [...]
Blockchain can greatly improve the speed, security, transparency, efficiency and cost of transactions – all while helping to reduce risk. Many top organizations, including Fiserv, are actively testing blockchain's potential and use cases. From identification to [...]
The kids are growing up. As those in the next generation – Gen Z – move toward adulthood, they're doing things their own way, including how they manage and move money. To address their unique experiences and [...]
For a while now, credit unions have been starting the member journey with a loan relationship to achieve growth, while positioning the delivery channels as secondary. It makes perfect sense given the structure of the [...]
Many can thank Uber for improving the quality of our lives, not only in providing an alternative to taxis but also for launching a successful platform for the concierge service economy. The concierge economy is [...]
Amazon celebrated 20 years of business this July with “Prime Day”. This one-day sales event has been touted to offer shopping discounts to rival those of Black Friday. The only criteria needed to participate in [...]
Targeting the mobile member What is Mobile? It was less than two decades ago that being “mobile” meant you could move around easily. Today, the term takes on a whole new meaning. Mobile devices such [...]
