CO-OP Financial Services News Archives

New Co-Creation Councils reveal the true power of partnerships

New Co-Creation Councils reveal the true power of partnerships

From the world’s first ATMs, debit cards and online banking systems to our ever-expanding shared branch network, credit unions have brought to market some of fintech’s most impactful innovations. So, what is it [...]

Making digital click with legacy channels

Making digital click with legacy channels

Engaging consumers wherever and whenever they want means engaging across multiple channels, including a full complement of digital and physical options. Realizing this potential isn’t easy. “Consumers want to transact in a multitude of [...]

Free checking once table stakes, now major differentiator

Free checking once table stakes, now major differentiator

This week, Bank of America announced it’s doing away with free checking for customers who don’t (or can’t) maintain a daily balance of at least $1,500 or sign up for direct [...]

5 member rewards strategies to drive cardholder spending

5 member rewards strategies to drive cardholder spending

When members reach for a payment card at checkout, chances are they are selecting their favorite rewards card. In fact, Accenture research finds that spending on rewards cards has skyrocketed since the Great Recession.  In [...]

THINK 18: Where digital speed meets strategic excellence

THINK 18: Where digital speed meets strategic excellence

Where are you in the Race to Excellence? THINK 18 – the industry’s most talked-about convergence of fintech thinkers, industry innovators and credit union leaders – kicks off May 7 to 10 at the Sheraton Grand [...]

New movement in mobile wallets

New movement in mobile wallets

Another year, another round of wallet wars. In addition to a few new entries in the wallet space, we introduce the Visa wallet card and unpack the latest data on adoption, engagement and trends. Could [...]

Digital and data, two sides of the same coin

Digital and data, two sides of the same coin

Numerous predictive and hyper-personalized experiences have led to a significant shift in consumer expectations. Fitbit tells us how many stairs we must climb to lose 10 pounds by the holidays. Kayak clairvoyantly advises us when [...]

10 Must-Reads: Why 2018 will be (R)Evolutionary

10 Must-Reads: Why 2018 will be (R)Evolutionary

If you haven’t already noticed, 2017 was a transformative year. How do we follow 12 nonstop months of digital transformation, headline-grabbing cybersecurity issues, an explosion of digital payments and commerce – and so much more? [...]

2017: A truly transformative year for CO-OP Financial Services

2017: A truly transformative year for CO-OP Financial Services

At the beginning of 2017, we set a goal to deliver more seamless, more secure payment experiences to more credit union members. That theme took on even deeper meaning as we began to apply that [...]

True miracles: See how CMN Hospitals heal children and families

True miracles: See how CMN Hospitals heal children and families

Every year, millions of children enter Children’s Miracle Network Hospitals seeking treatment for serious illnesses and injuries. Read on to discover just how vitally important these resources are to communities, and how the world-class [...]

How Elements Financial took on data transformation

How Elements Financial took on data transformation

Elements Financial, a $1.4 billion credit union based in Indianapolis, is tackling the challenge of data transformation head on. In recent years, Elements has evolved from a single SEG credit union for employees of [...]

Machine learning is a 100% fraud-fighting priority. Is it for you?

Machine learning is a 100% fraud-fighting priority. Is it for you?

As fraud-fighting becomes increasingly complicated, machine learning has emerged as a new holy grail technology for fraud detection. In “Machine Learning: Fraud Is Now a Competitive Issue,” 65 percent of the senior fraud and data [...]