Due to the impact the spread of coronavirus has had on the U.S. economy thus far, unemployment claims have surged well beyond expectations. More than 30 million Americans have applied for government aid since [...]
If we’ve learned anything during the COVID-19 pandemic, it’s to re-focus on the essentials. That’s very much in line with the recent minimalism movement, so it’s not surprising that most of [...]
Imagine you drive 15 miles to work every morning, to a job that demands you be on time, every time. You have two freeway options: one with a speed limit that remains constant at 65 [...]
Spring is upon us, and with the coronavirus pandemic in full force, this season will present many serious challenges that we never could have expected. In an effort to continue serving your members’ best interests, [...]
“Doing the right thing” has become synonymous with “doing the hard thing.” After all, eating healthy, saving money and exercising regularly are all things that most people would agree are the “right” thing to do—[...]
Amid the daily release of new information regarding COVID-19 (coronavirus), the idea of business as usual has been turned upside down. In fact, there’s not much “as usual” going on anywhere these days. As [...]
Legal scrutiny for community banks and credit unions has picked up recently with an increase in the number of demand letters alleging deceptive practices and excessive Overdraft/NSF fees. While recent allegations of improper fee [...]
Consumers expect the products and services they receive from their financial institution to be based on processes and procedures that safeguard their best interests. This is especially important when they are faced with an emergency [...]
On January 24, 2020, the Consumer Financial Protection Bureau issued a new policy statement designed to clarify how it will define, supervise and enforce “abusive” standards under the Dodd-Frank Act going forward. When Dodd-Frank was [...]
The financial services playing field is no longer level ground for all financial institutions. With increased competition from digital non-bank providers and tech giants, such as Amazon, Google and emerging newcomers, traditional banks and credit [...]
With 2020 roaring full speed ahead, I wanted to open up a conversation topic that has been top of mind for our team lately. Like many of you, we have been eagerly working to define [...]
Are you in the mood for some New Year’s resolutions that are both achievable and require zero hours in the gym? Well, here’s a handful of ‘em that can help you deliver the [...]
As the year draws to a close, we’re headed into a new decade that promises opportunities and challenges for both financial institutions and consumers. As you wrap up end-of-year reporting and prepare for the [...]
Somewhere along the way (perhaps, not-so-coincidentally, as we each made the transition from child to adult) the holiday season became one big ball of pressure—with financial worry at its core. Statistics seem to support [...]
After more than 12 years helping banks and credit unions optimize their service contracts through expert negotiations with vendors, I have picked up a number of secrets that have empowered JMFA clients across the nation [...]
