You don’t get to take it with you… You’ve heard that before. But discussions around death, and preparing for it financially, are still strangely taboo for a lot of people. This week on [...]
Do as I say, not as I do. It’s never been an effective policy, and it never will be. That the command-and-control leadership style held reign for so long in the financial services industry [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, August 18th titled, “Mortgage Myths: Educate and grow your Millennial membership”. We hope you’ll join us! Register here. It’s been a long decade [...]
When it comes to connection these days, most people are like porcupines. We’ve been hurt. We’re hypersensitive right now. And, if financial institutions are to thrive in this prickly, digital world, it’s [...]
Nurture (verb): to care for and encourage the growth or development of. Sounds like something all good financial institutions should want to do for their customers and members, right? So, what’s the best way [...]
Figital. It’s one of the latest, greatest buzz words out there. And it seems the definition is a bit…well…fluid. So, how does “figital” apply to banks and credit unions? Glad you asked! [...]
The Underserved. The Unbanked. These populations deserve access to the services banks and credit unions provide, and, for our communities to be truly successful, FIs need to step up. Joining us this week on CRMNEXT’[...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, July 14th titled, "Camp Core: CX Nightmares by the Campfire." We hope you’ll join us! Register here. When you describe your core, what words [...]
Ready or not, here they come… The future of finance falls on young professionals in banks and credit unions who are fearlessly stepping up to lead. Is your financial institution doing all it can to [...]
More we, less me. Sounds pretty basic, but it can make or break the culture at your financial institution. So, are you ready to really tap into the power of cohesive leadership? Enter the queen [...]
OM. I decided to start practicing yoga a while back. Calming the mind, stretching the body, and of course, working on that balance. Now, if you’ve ever tried to twist your legs one over [...]
We are CUs, hear us ROAR! When it comes to digital marketing, there’s an old (outdated) school of thought that says big banks have the market cornered and that credit unions are just bringing [...]
Numbers don’t lie, and that’s the truth. According to Gaurav Bhatia, CMO at PenFed CU, knowing your numbers is the key to working smarter, not harder when it comes to your financial institution’[...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, June 16th titled, “Unlock unconscious bias to improve your culture & member relationships”. We hope you’ll join us! Register here. Over the past year, [...]
Grow, baby, grow! Change is inevitable. And if you’re not growing, you just might cease to exist. Not to worry, Michael Hostetler, VP of Marketing at Crane Credit Union, joins us this week on [...]
