Selecting a partner for building a new branch or workplace can be a pain. It’s not fun like actually designing your cool new building, and for bigger projects the outcome can be career-defining for [...]
Kicking off a new facilities project is tough, and that’s why we’ve developed this comprehensive guide to writing a request for proposal (RFP) as well as evaluating and ranking the responses. Here’s [...]
What do your credit union’s guiding principles and facilities strategy look like for the next five years? Ten years? Will your employees have room to work as your organization grows, or has hybrid work [...]
This is the third in a series on credit union change management, check out Step 1 – Give your credit union’s employees a voice and Step 2 – Make the case and build enthusiasm. Have you [...]
Thank you for tuning in to episode 68 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Last month we covered Step 1 – Give your credit union’s employees a voice, check that out in case you missed it! In the article, we discussed how (and why) to involve your employees in [...]
Did you know that around 75% of organizational change initiatives fail? As credit unions like yours face transformational changes, from shifting to universal associate branching models to bringing employees back for hybrid work, this can [...]
The following is a work of fiction inspired by this funny TikTok video of a millennial visiting [big bank name redacted]’s all-digital high-tech branch. I’m a millennial looking for adventure in the world [...]
Do your brand and your branches tell a story that your members want to hear? Picture a group of professionals, whether in a SEG or local industry you want to reach. I’ll use healthcare [...]
The NCUA’s recent Request for Information for climate-related financial risk has thrown the industry’s ESG efforts into sharp focus. And with the built environment being linked to 40% of global CO2 emissions, it’[...]
Recent research shows that most digital banking interactions tend to be impersonal and shallow. A 2023 Accenture study showed that a majority of online banking logins were only to check an account balance, while a [...]
With issues such as climate change and social inequality at the forefront of public discourse, consumers are looking to do business with companies that align with their values and are committed to making a positive [...]
Do your brand and your branches tell a story that your members want to hear? Picture a group of professionals, whether in a SEG or local industry you want to reach. I’ll use healthcare [...]
Environmental sustainability is once again returning to the top-of-mind for credit unions, and for good reason. A recent study by McKinsey showed that brands investing in ESG (environmental, sustainability, and governance) efforts saw 40% higher [...]
What happens to credit unions after disruptive innovations mature and become a standard part of the banking ecosystem? Digital transformation is no longer a differentiator. It’s table stakes. Mobile banking, fintech integration, peer-to-peer money [...]
