SWBC News Archives

Propelling payments into the future

Propelling payments into the future

Since March, social distancing practices enacted to help slow spread of the coronavirus have plunged us all into a “new normal” of staying at home, self-servicing, shopping online, and curb-side grocery pickup. While there are [...]

Innovative borrower communication strategies

Innovative borrower communication strategies

In the past decade, the digital transformation has reshaped how credit unions are expected to interact and communicate with their borrowers. This is due in large part to advances in Fintech and evolving consumer expectations. [...]

Preventing online account origination fraud

Preventing online account origination fraud

As consumer demand for more online banking services grows, fraudsters are finding more and more ways to exploit these services. While not a new scheme, online account origination fraud has grown in part because of [...]

Generational relativity & payments preferences

Generational relativity & payments preferences

When it comes to innovation and implementing change, credit unions have many things to consider, including cost to implement, deployment strategy, security and compliance, and employee and member onboarding—among other things. For many organizations, [...]

Creating frictionless payments solutions

Creating frictionless payments solutions

In the past decade, financial institutions have had to adapt to growing consumer expectations for interactions that are fast, easy, and secure—in other words, frictionless. Frictionless payment solutions make it easier for consumers to [...]

The mortgage market needs a plumber…fast!

The mortgage market needs a plumber…fast!

When you own a house, most hope that they never have to know too much about the intricacy of the home’s plumbing system. Odds are, if there’s a plumber at your home telling [...]

Social distancing and the need for self-serve banking

Social distancing and the need for self-serve banking

Every American citizen, along with the rest of the world, has been impacted by COVID-19, better known as the coronavirus disease. In these uncertain times, businesses are moving to work-from-home operations, events have been postponed [...]