Stay one step ahead of 2019’s biggest trends in banking

Stay one step ahead of 2019’s biggest trends in banking

A recent Retail Banking Trends and Predictions report details a number of developments that banks and credit unions can prepare for and stay on top of this year. And fortunately, a number of these trends [...]

5 ways to increase account holder loyalty in 2019

5 ways to increase account holder loyalty in 2019

As you close the books on 2018, it’s time to hit the restart button and look forward to the year ahead. Hopefully, part of that vision includes ways to more fully engage your account [...]

Does your overdraft program spread joy?

Does your overdraft program spread joy?

This time of year offers up a special sort of chaos for many: lots of celebrating with friends and family, along with lots of spending in a short amount of time. Believe it or not, [...]

Does your overdraft program leave you open to a lawsuit?

Does your overdraft program leave you open to a lawsuit?

What’s the difference between a service-oriented, fully disclosed overdraft program that is clearly and responsibly presented to account holders … and one that is used solely to earn revenue, at all costs? In the case [...]

Case study: 5 key characteristics of a successful overdraft solution

Case study: 5 key characteristics of a successful overdraft solution

For more than 100 years, Navigant Credit Union has provided financial services to individuals and families in the Blackstone Valley area of Rhode Island. Incorporated in 1915 as “La Credit Union de Notre Dame de [...]