CUES News Archives

On Compliance: When following the rules pays off

On Compliance: When following the rules pays off

The last thing you want as a credit union leader is for your organization to make headlines for exposing or losing customer data. Should this happen, you not only suffer a blow on your CU’[...]

Five tactics for a credit union’s fight against fraud

Five tactics for a credit union’s fight against fraud

Businesses make advances in the fight against fraud, and then a billion new personal identity records get stolen, adding more fuel to the fire. This happened in 2018, according to Threatmatrix, and it signals continuing [...]

Totally flawesome

Totally flawesome

Here’s the thing…. You will never be the perfect employee. Did you hear the world crashing down all around you? Oh, you will try. There will be days that you feel like you are [...]

Facility Solutions: Attracting branch visits

Facility Solutions: Attracting branch visits

Last month, a family-owned bank requested a proposal to create a new branch prototype and brand experience that would entice current and potential customers to visit its branches. Yes, to increase rather than decrease visits [...]

CFO Focus: The Fed will be patient

CFO Focus: The Fed will be patient

The first four months of 2019 have witnessed a very sharp major central bank monetary policy reversal. Most of 2018 was represented by the theme of monetary policy normalization, or a moving away of the [...]

The digital experience is critical . . . for now

The digital experience is critical . . . for now

Today’s ultra-competitive financial services marketplace has credit unions hunting for the differentiators that will build member loyalty. Many, not surprisingly, are focusing on their digital experience. And that’s good, but it might not [...]