Long before the pandemic, surging usage of digital and remote banking channels presented a collective need for credit unions to meet evolving organizational and member needs, and ultimately, to ensure a successful future. According to [...]
Now more than ever, credit union leadership knows the old mantra, “grow or be acquired” is alive and well, and it’s causing some sleepless nights as they feel the squeeze from all sides. But, [...]
A few weeks ago, Alogent joined the ranks of some of the most influential in digital banking at American Banker’s Digital Banking conference in Austin, TX. The annual event grows each year, and 2019 [...]
Online and mobile banking channels are standard today, but it takes more than that to compete for a customer's loyalty. This has many buzzing with the term ‘user experience’ – but does this phrase really matter? [...]
Banks and credit unions face many challenges when it comes to the minimization of risks and losses, but the level of acceptance varies for new solutions built to meet the regulatory demands in this area. [...]
What is it? There’s a lot of chatter about 'Open Banking' in the UK, a new world where our banks and other regulated organisations will be able to share, access and orchestrate our banking [...]
Nearly every one of us is a frequent flyer member with an airline of choice. In addition, a majority of us may also have the branded credit card of the airline to maximize our benefits. [...]
In this age of digital disruption, when Software as a Service (SaaS) is nearly a household term, the global fintech community in particular has seen a staggering proliferation of solutions aimed at transforming and digitizing [...]
Think you know all about online and mobile banking? There’s certainly enough ink (well, pixels) spilled on the subject every month. And yet, it’s a lot to keep up with. Below, we have [...]
Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce, to rising activist wunderkind like the Parkland survivors. They tend to know who they are and [...]
Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and practices become serious hurdles in the path to success, or even survival. Consider [...]
Know Your Customer (KYC) rules protect your financial institution from fraudulent and illegal activities—and you’re required to comply. But in the digital world, where you may never meet your customer, this can become [...]
Alogent closely follows shifts in bank and credit union branching, especially declining branch transaction volumes, increasing staffing costs, and the resulting need for ever-greater efficiency in transaction workflows. Our recent white paper, Investing in Teller/[...]
Nobody can be sure what will happen in banking in a volatile economic climate like this 2018 year. Investors are biting their nails waiting for a recession. Realtors debate whether the next inevitable housing bubble [...]
These are goals and trends driving change for financial institutions. Four out of five already offer digital account opening, or plan offer it within a year. The pressure is on to get there fast. But [...]
