Maybe we can teach old dogs new tricks
Regardless of how you feel about it, a new year is finally here. To celebrate, most of us are busy making our list of resolutions that we’ll undoubtedly boast about on social media, but [...]
uncommn News Archives
75% of American teenagers report feeling stressed and unconfident when it comes to their finances
75% of American teenagers report feeling stressed and unconfident when it comes to their finances. And, admittedly, I can’t say that I blame them. While inflation and the costs of goods are a challenge [...]
Your credit union sits at the intersection of money and mental health
Since school systems do not and have not provided financial education as part of their curricula for several years, many Americans are growing up financially ill equipped and that’s having a huge impact on [...]
Credit unions’ actions speak louder than words
To build member’s trust, credit union leaders must consider all the ways members can feel respected. Respect for their time. Respect for their hopes and fears. Respect for their lifestyles and work arrangements. Banking [...]
3 things to watch when it comes to your credit union website’s cybersecurity
As a credit union leader, you value your members’ privacy and security. With nearly 78% of the population preferring to bank online vs. a brick-and-mortar branch, having a website that looks good, performs well, and [...]
Music has evolved with the times – has your website?
The time of The Material Girl has passed; younger members are more about experiences than possessions now. And can you believe Hip Hop is celebrating its 50th anniversary?! Consumers’ tastes have shifted. They’re flocking [...]
What do music and your credit union website have in common?
Music has evolved with the times – has your credit union? The time of The Material Girl has passed; younger members are more about experiences than possessions now. And can you believe Hip Hop is celebrating [...]
The CUInsight Network podcast: Web development – uncommn (#63)
Thank you for tuning in to episode 63 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
Reach members the way they prefer or lose them
I regularly tell my team and my clients this one thing: Ask a freaking question! As credit union leaders, you work hard to identify your ideal member: their age, income, and what makes them tick. [...]
Gaining perspective on financial education: A walk down credit union memory lane
About 88% of U.S. parents with children younger than 18 say it’s extremely or very important to them that their children grow up to be financially independent and have jobs they enjoy – far [...]
Put it all “on the line” for younger members
Remember the movie ‘The Internship?’ Vince Vaughn and Owen Wilson play two salesmen who are the victims of layoffs. They’re out of touch and have zero digital chops, yet they somehow score an internship [...]
Your website is failing your credit union – and your members
The top characteristics credit union members rank to earn their satisfaction are trust, lower fees and data security, and each grew in significance among those surveyed in a PYMNT.com/PSCU survey from 2022. At [...]
3 easy ways to get out of your own way with your credit union website
As a credit union leader, it can be easy to become complacent when things are going ok. We’re comfortable. We know what to expect. The problem with the known is that it is only [...]
5 ways to attract younger members with your credit union website design and UX
A recent BAI report found that the majority of millennials and Gen Z do not bank at a single institution, as opposed to Gen X and baby boomers. And while 22% of Gen X and [...]
Work smarter, not harder
The urgent often fills credit union leaders’ time before they can even get to what’s important. We must shift the balance from overwhelming task saturation toward more strategic work and goals. In the current [...]