Understanding the Rubik’s Cube of loans, earnings and risk
“There are...wait for it...43,252,003,274,489,856,000 ways of arranging the squares, and only one of these is the solution. Turn and twist away—can you solve it?” Can you [...]
CUES News Archives
Advanced analytics help credit unions drive digital product and service offerings
By now, it’s well documented that the last few years have drastically changed the way businesses and consumers interact. Credit unions and member relationships are no exception. The recent digital transformation has secured its [...]
Let’s get more female CEOs engaged in their own financial futures
As more women rise to executive positions within the credit union industry, an interesting dichotomy is coming into view. In the pursuit of financial health for millions, too many servant leaders are neglecting their own [...]
Tech Time: How to enhance fraud mitigation while ensuring a seamless member experience
Credit unions have long been known for prioritizing a member–first approach—friendliness, accessibility and the well-being of their members. This model, which places a premium on relationships, means that in many ways credit unions [...]
Good Governance: Dealing with divisive directors
Like a lot of things in life, governance challenges seem to come in threes. There was the year that we had three clients struggling with their representative boards. Last summer, the trials were three different [...]
Purposeful Talent Development: Many hats, many skills, many opportunities
I love the commercial that starts with the line, “Polly Pratz wore many hats.” While the commercial is for an online university, the many hats idea is a wonderful illustration of the many skills a [...]
Gender-based perceptions of empowerment, development and access at credit unions
There are forces at play keeping your organization from reaching its peak effectiveness. These forces have roots deeper than your previous CEO’s leadership style and are more profound than any strategic decision your leadership [...]
Why credit unions need to know about no-code automation
As customer preferences evolve rapidly with technology and market saturation intensifies, credit unions face a future driven by digital transformation. However, many credit unions have not yet integrated advanced business technology capable of meeting their [...]
Leadership Matters: The importance of integrating diversity, equity and inclusion in business
One of the biggest challenges businesses continue to face today is understanding how to effectively integrate diversity, equity and inclusion into their strategy and culture. A lack of DEI or its mismanagement can have a [...]
Maximizing member acquisition strategies
In today’s data-driven economy, understanding and managing consumer data has become a critical aspect of successful marketing strategies. With the elimination of third-party cookie tracking, credit union marketers are increasingly relying on their first-party [...]
Trim rate reset risk in commercial lending through hedging
In today's ever-changing economic landscape, credit unions face the challenge of managing interest rate risk while meeting the needs of their members, especially their commercial members. With interest rates fluctuating and borrowers seeking stability, navigating [...]
Inside marketing: Ride the digital wave for a seamless member experience this summer
Digital service and temperatures are heating up as credit unions leverage technology to provide their members with seamless banking experiences to match the sunny vibes of the season. From mobile banking apps that allow easy [...]
What you can do to protect your auto loan portfolio in an era of high delinquency risk
Both 30- and 60-day delinquencies have surpassed levels from before COVID-19, and the Consumer Financial Protection Bureau reports the percentage of auto loans transitioning into delinquency is rising at an accelerated rate. This is particularly [...]
How to find deposit volume without exploding cost of funds
Segment deposit offers and train frontline staff to navigate the fine lines between members’ goals and those of your credit union. It is tempting to believe that a low cost of funds is synonymous with [...]
How credit unions can unlock hidden efficiencies in their lending programs
Look to automation, artificial intelligence and digital transformation. We all know that credit unions are facing numerous headwinds in 2023, including high-interest rates, an uncertain economy and the liquidity challenge. To navigate all this successfully, [...]