Helen S. Delin, CEO of NAS JRB Credit Union in the New Orleans, Louisiana metro area, has a simple yet profound message during the ongoing coronavirus pandemic: “We’re not going to let it beat [...]
You’ll have to bear with me. I’m on the way home from my weekly trek to the supermarket. I’ve got to stay focused, Mad Max…er…Matt style. You see, that trek [...]
“Curbside ______” has become an overnight phenomenon thanks to the Coronavirus. Just type “curbside” on Google and you’ll get these top searches: In this second edition of our Curbside Series, we bring you: Curbside Marketing. [...]
The coronavirus outbreak continues to reshape how the American retail landscape looks and operates. In our new age of “social distancing,” curbside delivery is now the temporary norm for many businesses including restaurants, pharmacies and [...]
Talk about tough times. Man. This is craziness, right? Never has the need for great leadership been more clear. I mean, what in the great wide world is going on? (And yes, I realize that [...]
The developing coronavirus pandemic situation continues to send ripples of uncertainty throughout the American landscape, certainly including financial institutions. Fortunately for credit unions, however, we have a near century-long history of providing stability, security and [...]
There are a lot of terrific sayings in Texas. One of them, with variations, goes like this: "It ain’t bragging if you can back it up." Basically, this means you can wag your tongue [...]
On oversized Post-It Notes in board rooms all over the country you’ll often see something about the need to develop young leaders. But as the old Scottish proverb goes, If wishes were horses, beggars [...]
Gen Z money habits are a thing of intrigue for many credit union and community bank marketers. So let’s take a closer look. First, a picture. That frumpy kid you saw on your way [...]
Changing your credit union’s or community bank’s name can be as scary as {insert your preferred cuss word here}. However, fear is often the enemy of risk. While making the strategic decision to [...]
Remember that feeling as a kid when your parents tried to take your temperature? No, not that way. I’m talking about when you were a little bit older, and they told you they needed [...]
Today's message is a special shout-out to our friends in the C-Suite. That's right; we're talking to you, CEOs, CFOs, CMO's, COOs, etc. There's no doubt you work tirelessly every day for your credit union [...]
How many people attend your credit union or bank’s strategic planning session? Ten? Twelve? More? Regardless of the number of voices, have you ever paused to really consider just how many are actually heard? [...]
January is almost over which means by now you’ve read countless articles on 2020 goals and trends. All of those are important. We’ve even written two ourselves (How To NOT Get Overwhelmed in [...]
Whether you find yourself in a leadership role or a creative role — or perhaps yours is both — it’s increasingly clear that what we’ll refer to as creative courage is a prerequisite to real, [...]
