Five practical ways to engage employees
As leaders, we know that it's important to engage employees. Doing so is good for morale, which is good for business. It is also personally rewarding to help grow talent and deepen their connections and [...]
As leaders, we know that it's important to engage employees. Doing so is good for morale, which is good for business. It is also personally rewarding to help grow talent and deepen their connections and [...]
After 34 years at the executive level in lending for two different credit unions that are now multi-billion in size, my leadership style is what I refer to “leadership by tidbits.” Admittedly, I am not [...]
My closest friends and employees know a few things about my love of Christmas, one of them being that my wife and I open a storage bin of Christmas DVDs on Nov. 1 and don’[...]
The rising interest rate market means spreads are back—and credit unions, like other financial institutions—will be looking to make loans. However, rising rates also mean the end of the mortgage refi boom of [...]
Ready for an astounding fact? According to Siteefy, 1.5 quintillion bytes of content are created every day. That number is expected to increase by 25% in 2022 and more than double by 2025. Safe [...]
In my last column, I shared best practices for writing an effective annual performance review. In this post, I will provide strategies for making the evaluation meeting more comfortable, conversational, and meaningful. Most performance evaluation [...]
My wife and I purchased a new living room set after almost 25 years. It looks great and fits nicely in our living room. However, after a week of sitting on the new sofa and [...]
Across all industries, organizations are responding to consumer and investor concerns about sustainability and emissions standards. In financial services, regulators are even urging institutions to assess climate-related financial risks. In fact, the Office of the [...]
Credit unions tend to lend more than banks during times of crisis, as they are driven by their mission of continuing to support their communities. For example, during the pandemic, we saw credit unions do [...]
Financial institutions are in the business of taking calculated risks, but it is the responsibility of the asset/liability committee to measure and manage those risks—and to ensure the institution is compensated for taking [...]
The holiday shopping season is upon us, and millions of shoppers will be gravitating toward buy now, pay later, if they haven’t used it already. This comes as no surprise as the rising cost [...]
It’s been almost a year since our country experienced a record-high number of job openings, with an estimated 11.4 million in December 2021, according to the U.S. Bureau of Labor Statistics. Now, [...]
Although the first cryptocurrency launched in 2009, participation and speculation accelerated rapidly over the last two years with terms like NFT and dogecoin entering the daily lexicon. However, interest often outpaces understanding in the cryptocurrency [...]
To help your front-line staff spot forged checks before they cash or deposit them, first teach them about “negotiable instruments” and “words of negotiability,” suggests our most recent edition of First Line of Defense, offered [...]
In their history, credit unions have evolved from “order-taking” organizations to “value-creating” organizations. It’s been an important shift from simply processing transactions to truly serving member needs. Making this shift has made credit unions [...]