CUES News Archives

This way to a Disney-level sales culture

This way to a Disney-level sales culture

It was the fall of 1999, and instead of starting my sophomore year in the classroom, I was spending the semester working in merchandise on the Walt Disney World College Program. At the end of [...]

Five keys to crafting a high-functioning brand

Five keys to crafting a high-functioning brand

We all know brands that stand out, tap emotional connections and build legions of raving fans. Differentiation for them seems almost effortless. They often define their category—or even create a new one. We refer [...]

How to manage the spike in uninsured collateral risk

How to manage the spike in uninsured collateral risk

It’s no secret that economic turbulence is impacting both borrowers’ financial lives and credit unions’ portfolios. A perfect storm has been brewing since 2020, and it’s the convergence of historically high vehicle values, [...]

Purposeful Talent Development: Closing skills gaps

Purposeful Talent Development: Closing skills gaps

Gaps in a person’s teeth are readily apparent. Closing them is a straightforward task for a good orthodontist. In contrast, gaps in the knowledge, skills and abilities of a leader, manager or individual contributor [...]

Lessons learned from the firsts

Lessons learned from the firsts

The percentage of female CEOs in the credit union industry is on a positive trajectory, rising to approximately 50% in 2021 from about a third in 2017. This ratio is better than that of many [...]