Operating a successful business takes work, dedication, and money—sometimes a lot of money. Giving your business its best chance at success requires funds to purchase equipment and supplies, pay for assistance and labor, and [...]
Delinquencies in the auto loan landscape are the highest they’ve been in the past decade. According to the New York Fed's recent blog post, 2018 was marked by historically high levels of newly originated [...]
Working with vendors in today’s environment is unavoidable. In order for you and your staff to do what you do best—serve your members—sometimes that requires partnering with third-party providers in order to: [...]
In this age of digital communication, smartphones, smartwatches, and instant information, consumers don’t have to look far—or at all (Hello, digital ad retargeting!)—to find companies that are chomping at the bit to [...]
This past weekend, I went grocery shopping on my iPad. I can see what my dog is up to while I’m at work from my desktop computer. My phone gives me driving directions, plays [...]
Imagine a world where ‘It got lost in the mail’ is no longer a viable excuse for late or missed payments. Not only is payment processing an essential operation for any business, it is also [...]
As leaders in the mortgage lending industry, we have the distinct privilege of working directly with key decision makers at lending institutions to learn about their challenges and provide solutions. When it comes to ensuring [...]
When you're in the business of auto lending, collateral recovery can be an expensive and risky endeavor. While no lender wants to repossess their borrowers' vehicles, sometimes it's necessary in order to recoup as much [...]
Think back to a moment when you’ve left a restaurant, a hotel, maybe a store, and you witness a high-quality customer experience. It could’ve been a small detail or several small details, that [...]
As products become more complex and technologically advanced, companies have the opportunity, and in some sense, the responsibility to educate and nurture consumers through research and acquisition cycles. As brands compete to communicate differentiators and [...]
Everybody in lending knows that collateral recovery and vehicle repossessions are unpleasant and unenjoyable for all parties involved. Unfortunately, it's a part of business in auto lending. And as long as your financial institution and [...]
In the everyday hustle and bustle that occurs at your financial institution, it can be easy to wander off the path and lose focus. It happened to Texans Credit Union, but they were ultimately able [...]
If your financial institution works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. The vetting and on-boarding process alone can [...]
As you probably know, one of the most valuable and popular benefits you can offer employees is a company-sponsored retirement plan. Assuming you provide your employees with the opportunity to save for their future through [...]
Regardless of whether the U.S. economy is booming or busting, repossessions are a business reality for lenders. According to The Washington Post, over 4% of auto loans were at least 90 days delinquent at [...]
