Today, credit unions are working to adjust to an all-data-driven approach to drive business growth and improve service for members. And while digitalization has taken hold in nearly every industry, many credit unions are still [...]
CUInsight Publisher & CEO Lauren Culp is joined by Carol Clagett - Head of Consulting at CRMNEXT for a quick interview with just 3 questions... Three questions: 1. (0:44) How does CRMNEXT help credit [...]
Trust. It’s the foundation of, well, pretty much everything when it comes to relationships, including those between an FI and its members or customers. So, we were thrilled to sit down and learn from [...]
Ah the holy trifecta of the credit union world: Leagues, CUs, and CUSOs… To have been a part of all three—and succeeded beautifully in each one—is impressive. It also means you have some [...]
Do you find the world of trading a touch intimidating? Enthralling? Completely foreign but still a little fascinating? If capital investment piques your interest at all—and perhaps it should—this is the Banking on [...]
Innovation. It’s a make-it-or-break-it requirement for ANY company, and financial institutions are no exception. So, we were thrilled to sit down with an expert on this very subject, to see how FIs can best [...]
Don’t you hate having to wrap up a conversation mid-sentence when there’s still SO much more to say and learn? Lucky for us—and most especially for our listeners—we have a solution: [...]
Anyone who’s a part of the credit union world knows it’s a close-knit community, very much like a family. But what happens when an actual mother and daughter commit themselves—heart and soul—[...]
I grew up in a home where my mom was the breadwinner. Not by choice, but by necessity. She rallied every day, working morning to night supporting 6 of us kids. I grew an appreciation [...]
Break out the fireworks, ya’ll! This week is a big one for CRMNEXT’s Banking on Experience podcast, as we are celebrating our—drum roll please—100th Episode! And it only makes sense to [...]
Let’s talk digital experience. Specifically—why is it so essential for the success of your financial institution? We’ve all got a general idea on how to answer that, but perhaps the details are [...]
Culture. It’s a word we throw around a lot, but creating precisely the kind that cultivates ALL the good stuff at your CU? That’s not an easy ask. Luckily, we got to sit [...]
Anyone who has ever set foot in the credit union ecosystem knows that women in this industry are remarkable. So many women rock stars in the space are quite literally changing the world – one member [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, March 16th titled, “Date With Data: How To Build Your Strategy To Transform Your CU”. We hope you’ll join us! Register here. I really [...]
We like to think we focus on the human side of things when it comes to lending. We know it’s personal. And we know it’s what’s keeping a whole lot of people [...]
