When asked about their careers, successful people often thank those closest to them—their bosses, mentors, parents or friends. They may reflect on their own passion or relentless energy. Rarely do they acknowledge overcoming self-esteem [...]
One of our senior directors got a call a few weeks ago from the CEO of a core provider. Mr. CEO complained that one of our consultants mentioned to a client that his core system [...]
During the first April session of the High Performing Board Digital Series, presenter Steve Morrissette surveyed course participants and found that 25% of them were holding board meetings entirely in person; a somewhat greater proportion [...]
Litigation related to overdraft protection has focused mostly on the timing of clearing, posting and settlement of payments through the various networks—and whether members are aware of them. While many overdraft operations experts say [...]
If you serve on a board, you know that nearly every board meeting has operated in a primarily digital setting for two full years. For many boards, this digital and virtual shift unlocked an entirely [...]
For credit union agents and their members, security and privacy are a two-way street. Members need to make sure their sensitive data is private and secure, while remote agents need to make sure their security [...]
There is no better time than the present for credit unions to establish their presence in the virtual world and position themselves above the competition. As society continues to embrace all things digital, the metaverse [...]
Cryptocurrency has captured the industry’s attention more in the last year than any other payments topic. Recently, the digital asset has experienced an explosion of growth. In fact, on any given day, the market [...]
There’s a reason that internal auditors are called the third line of defense. They ensure your credit union’s operations are safe and compliant. But how do you know if your defense is strong [...]
Today, many credit unions are searching for ways to increase revenue by broadening membership beyond traditional affinity or select employer groups and even beyond the local community. At the same time, there are an unprecedented [...]
I’ve spent almost 39 years in the lending business, and I thought I had seen it all. I have never seen rates, both short- and long-term (as defined by the two-year and 10-year Treasury) [...]
Consumers and businesses increasingly expect payments to move quickly and securely, anywhere in the world. As the speed of payments increases and settlement happens in real time, fraud and risk management practices must be adapted [...]
As we continue marching towards final adoption of the Fair Accounting Standards Board’s ASC-326 (a.k.a., current expected credit loss, or CECL for short) in January 2023, community banks and credit unions are [...]
As a young professional just out of college, I decided I wanted to manage people. Leadership seemed so glamorous—having the authority to make decisions, being in charge of a department and making more money. [...]
Historically, conversations regarding personal finances, or financial wellness, were generally kept to a minimum. For the most part, financial struggles or victories were treated as something to keep to oneself. While still the case for [...]
