This is Part I of a four-part series about digital responsibility. Digital has infiltrated nearly every aspect of our lives, and even more so over the past year. There are plenty of benefits to digital, [...]
Remarkable Credit Union · From Conservatorship to Community Champion: The Alabama ONE Story Five years ago, Alabama ONE was not in a “fun place,” to say the least. The credit union had been placed into conservatorship, [...]
I’ve long known that a huge pain point for credit unions is measuring digital ROI. It’s a pain point we would love to help you solve, though we’re well aware of the [...]
We’re drawing to the end of Women’s History Month, a month that I think deserves some special reflection within the financial services industry. Financial services and products have historically been designed by and [...]
What pops into your head when you hear the word “innovation?” Did your answer include the words “fintech” or “digital?” Hey, no surprise. We’ve seen amazing innovation in these areas, especially over this past [...]
Is your website environmentally sustainable? Are there gender or racial biases in your AI algorithm that impact your relationship with potential loan applicants or prospective employees? Do you involve all stakeholders in your technology initiatives? [...]
COVID has left me a little stir crazy, and one way I decided to cope with that was by setting a big goal: running a marathon at the end of March. It’s mostly going [...]
The cooperative model is rooted in inclusion and access. Why, then, does our country’s credit union industry, and the broader cooperative movement, remain primarily white? It’s a question that many people in this [...]
I’d say that this year has gotten off to a bit of a rocky start, wouldn’t you? As turmoil and uncertainty persist as the “new normal,” you’re likely still finding yourself pulled [...]
Let me start with a story. Before my wife and I had our first child last May, we reconnected with some old friends. They had recently had twins after a very difficult pregnancy that their [...]
As we look at the impact COVID-19 has had on our country over the past year, one thing is stunningly clear: Women in the U.S. have taken an outsized hit. Women are not only [...]
How can credit union leaders help their teams thrive in 2021? Jimese Harkley, VP of Membership at CUES, joins us to talk about the three key skills that rise to the top in our new [...]
If your credit union website follows the trends we've noticed across our client accounts, it's seen a lot of traffic and activity in 2020—almost certainly more than any other year. But as we head [...]
Remarkable Credit Union · Maximum Impact: How to Reimagine Your Credit Union's Product Strategy Want to make a meaningful difference in your community? Maybe it’s time to align your impact strategy with your product and [...]
At the beginning of COVID, all we heard was, "We're in this together." But that feeling of togetherness, while somewhat of a mirage from the beginning, hasn't lasted. Many see our country as more divided [...]
