Leadership development is not a luxury
As a senior leader, you’re an expert navigator, steering your organization through uncharted waters. But like most, you also face a nagging worry … as the tides rise, is your team equipped to weather the [...]
News Archives
Engaging younger generations for future growth
In today's rapidly changing financial landscape, credit unions face the challenge of remaining competitive and appealing to younger demographics. According to the World Council of Credit Unions, the average age of credit union members in [...]
Let’s springboard so you don’t shoot your eye out
As we relish this season, I’m reminded of an incredibly popular holiday movie: A Christmas Story. In the movie, the main protagonist, Ralphie Parke, an adorable 9-year-old, desperately wants a “Red Ryder Carbine Action [...]
NAFCU, trades urge FHFA to be transparent on data related to credit score models
NAFCU and CUNA, along with several financial trade associations, wrote to Federal Housing Finance Agency (FHFA) Director Sandra Thompson to request that the agency be transparent with its data and analyses regarding credit scoring models [...]
PODCAST: Marketing innovators
Colleen Desselle is a big proponent of continuous learning. “When you quit learning, you quit living,” says Desselle, chief marketing officer at $458 million asset CSE Federal Credit Union in Lake Charles, La. As associate [...]
Inside Marketing: New year, new growth strategy
As credit union leaders reflect on the past year and look toward the new year, growing deposits will continue to be a priority. Deposits are the lifeblood of any financial institution, and emphasizing deposits in [...]
Credit unions keep communities merry and bright this holiday season
With the holiday season well upon us (and coming to a close all too soon), now is the perfect time for credit unions to find ways to give back to their members and communities alike. [...]
Embracing AI in cybersecurity: The ultimate resource round-up
As we move into the new year and reflect on 2023, we have learned the stakes for cybersecurity have reached unprecedented heights. Cyber threats continue to grow in complexity, leaving organizations and individuals vulnerable to [...]
The best part of “It’s a Wonderful Life” (from a credit union’s perspective)
Ever since I started working at a credit union, I’ve been surprised at how and where financial lessons turn up. When you write about finances for a living, you tend to find financial lessons [...]
How small credit unions can become vital
For the past 20+ years, credit unions seeking to grow, have made charter changes to community charters, often from multi-common bond or sole sponsorship charters. The goal was to minimize the perceived barriers to membership. [...]
Why marketers need to rationalize and aggregate their martech stacks in 2024
The report: Martech for 2024 [December 2023] Source: Chiefmarctech blog, MartechTribe Why we picked it: Martech for 2024 is published by MartechTribe, a martech research and benchmarking company, and Scott Brinker’s marketing technology blog [...]
Thoughts on planning for the New Year
The holidays are always a great time to gather and enjoy spending time with friends and family. You worked hard all year and what better way to embrace, share, and celebrate than with loved ones. [...]
MRM your way to becoming PFI
The financial services industry is becoming increasingly fragmented, making the “preferred financial institution” title incredibly difficult to attain. Half of all Americans have deposit accounts at more than one financial institution. That’s on top [...]
Leaders need downtime too
I recently communicated with the CEO of a large credit union, who held his executives’ need for time away from the office sacred. While I’ve encountered many CEOs in my time who understood the [...]
Credit union loans outstanding increased 0.4% in October
Credit union loans outstanding increased 0.4% in October, compared to a 0.5% increase in September of 2023 and a 1.2% increase in October of 2022, according to CUNA’s latest Monthly Credit [...]