‘We were looking for something different; something unexpected.’

by. Adam Mertz

They surprised assisted living residents with an impromptu sing along, delivered muffins and snacks to local police and fire departments, brought snacks and books to daycare centers, and picked up the tab for meals at restaurants and fill-ups at gas stations.

But these good deeds were far from random.

For the second straight year, employees at Complex Community Federal Credit Union brought International Credit Union Day to life in the Texas communities they serve by committing “55 Intentional Acts of Kindness” on Oct. 17—one for every year of the $378 million asset credit union’s existence.

“We were tired of the standard cake and punch in the lobby. We were looking for something different, something unexpected,” says Lisa Wyman, vice president of marketing and human resources at Complex Community Federal, which is based in Odessa, Texas.

“We sat down as a team and asked, ‘What do you think of when you think of credit unions?’ We hit on the idea that it’s all about people helping people— making a difference in their everyday lives.”

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