Observe and improve

When designing training programs, Aisha Scott doesn't ‘reinvent the wheel.’

Aisha Scott

Training new employees is not the easiest responsibility–it requires patience, knowledge, and the ability to see the end result before it manifests.

That’s what makes Aisha Scott, an organizational effectiveness consultant for $1.2 billion asset MECU of Baltimore, so good at her job.

In less than a year, Scott has revamped two of MECU’s primary new hire programs—new employee orientation and teller training. Simultaneously, she redesigned the member service representative training program and took on design and facilitation work for several smaller training sessions for internal departments including business services, compliance, and retail delivery.

“I don’t like reinventing the wheel,” Scott says. “So, I observe what is working and then venture out to improve.”

 

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