When Superstorm Sandy struck in 2013, ROM Reinsurance didn’t know how it would maintain business operations.
Located in Manhattan – right in the middle of the terrible storm – the company lost power and gained three feet of water in its lobby. As a result, ROM lost online connectivity and access to its IT systems, putting its critical business functions on hold.
This included its on-premises enterprise content management system (ECM). Without access to this system – including the important information and documentation stored in it – ROM was unable to provide timely, critical services to people who had been affected by the storm.continue reading »