The latest from CRMNEXT


Bank branches aren’t going anywhere – Here’s why

In this phone-glued-to-hand culture, you might think app-based banking is driving brick-and-mortar bank branches towards obsoletion. Not so! Old-school branches can breathe a sigh of relief, because – as it turns out – customers like having a [...]


Podcast: WFH Handbook with Jill Nowacki

As most of us recently found out, working from home is not always the nirvana we hold it up to be. Zoom meetings with dogs barking , the newly dual-purpose homeschool sofa, and your kitchen table [...]


Is your sales process earning you a face punch?

Is your sales approach earning you a throat punch? Here’s an idea. Don’t “pitch slap” people! On this week’s episode of Banking On Experience, CRMNEXT’s James Gilbert sits down with Amy [...]


How to bring diversity to life

Diversity. Equality. Inclusion. (Otherwise referred to as “DEI”) It’s stand-up, speak-out, real-talk time. And on this week’s episode of Banking On Experience, Michael Murdoch of Wauna Credit Union joins CRMNEXT’s James Gilbert [...]


Podcast: Member experience changes

Life is change, but oh the evolving we’ve been doing this year! And the member experience is no exception. On this week’s episode of Banking on Experience, CRMNEXT’s James Gilbert is joined [...]


How to build a customer experience management strategy

When you make an effort to treat your bank customers or credit union members well, they’ll return the favor. In fact, 73% of consumers say high-quality customer experience is key to whether or not [...]

- by Emily Thomson, CRMNEXT

Superheroes – We “C U”

"I think a hero is an ordinary individual who finds strength to persevere and endure in spite of overwhelming obstacles." – Superman Superheroes are figures who rise to the occasion in times of emergency or crisis. [...]

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Latest Press from CRMNEXT

CRMNEXT to host webinar on Diversity and Inclusion

CRMNEXT, Inc., a global CRM platform for financial institutions, announces its upcoming webinar on fostering engagement with Generation Z. The July 22 event will feature a panel of experts – including Gen Zers themselves – in a [...]