Implementing a new software system is a significant milestone. However, it is even a more dramatic achievement when it delivers the considerable benefits that a customer engagement system does. Banks and credit unions leveraging customer [...]
The time is now for banks to step up to assist customers in their journey to financial wellness. The last 18 months have left customers concerned about the future and how to prepare for it. [...]
Loan origination systems have been transformational for banks and credit unions. They have streamlined very complex processes and combined previously siloed systems for more efficiency. And they make handling the tremendous amounts of documents required [...]
Online loan origination systems have radically improved the lending process. By leveraging these innovative systems, banks and credit unions have streamlined loan process workflows, making loan teams more efficient and enabling them to process more [...]
You’ve already learned the first two steps in the path to primary, now let’s tackle the most critical one of all: Finding the courage to act. (Step 3 of our three-part series). Over [...]
Today, customer relationship management (CRM) systems are table stakes for banks in their quest to improve financial performance, deepen customer relationships, and increase customer loyalty. Every major bank in the country has invested in a [...]
Financial institutions have increasingly been utilizing Chatbots over the last few years. But when the stay-at-home orders hit during the pandemic, adoption accelerated dramatically. Research from Cornerstone Advisors revealed that heading into 2020, just 4% [...]
Ignite Sales, Inc., the leader in retail banking customer engagement and retention technology, today announced the appointment of G. Kenneth Patrick to Chief Growth Officer. In this role, Ken will steer all of Ignite’s [...]
Today, the Business Intelligence Group named Ignite Sales’ Remote Banker Product of the Year in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products helping [...]
Ignite Sales, Inc., the financial industry leader in customer engagement technology, today announced that Barksdale Federal Credit Union has selected Ignite to digitally engage and meet the needs of its members with a high-touch personalized [...]
Ignite Sales, Inc., the financial industry leader in customer engagement technology, today announced that Carter Credit Union has selected Ignite to provide a digitally engaging experience for their members to ensure quality conversations and understanding [...]
Ignite Sales, Inc., the financial industry leader in customer engagement technology, today announced that Royal Credit Union has selected Ignite to digitally engage and meet the needs of its members using the credit union’s [...]
