No overdraft fees may sound consumer-friendly — until you realize that people will still overdraw their accounts and need a way to meet short-term liquidity deficits. What does "no overdraft fees" really mean? For some consumers, [...]
Is your overdraft program taking a backseat? Like many Americans, credit unions continue to face challenges related to a lack of time, money and/or the personnel to get things done. One thing that can [...]
Leadership provided by outside community bank and credit union board members is critical in setting strategic direction and ensuring that established policies, compliance expectations, and state and federal laws and regulations are followed. In addition, [...]
Amid the scrutiny of overdraft services by some lawmakers and regulators—and efforts by some large banks to distance themselves from the criticism of costly fees and undisclosed procedures—a strong case continues to be [...]
It is undeniable that the overdraft service environment has changed in the last two to three years. In order to minimize the impact of industry changes and recent market shifts, now is a great time [...]
Incorporating consumer data and innovative technologies—such as artificial intelligence (AI) or machine learning—into service delivery strategies has become more commonplace amid the pandemic, changing consumer service expectations and increased fintech competition. It is [...]
Changing market conditions and renewed interest by regulators to address products and procedures that are perceived as harmful to consumers have fueled sweeping changes in some overdraft strategies recently. For undisclosed programs and those with [...]
JMFA, a leading profit-improvement consulting firm for banks and credit unions, announces the hiring of Dan Boyer as Regional Sales Director for Illinois and Missouri. Boyer joins JMFA with 18 years of experience assisting community [...]
JMFA, one of the leading consulting firms in the financial services industry, announced today that Gil Johnson has joined the company’s team of professional consultants and performance improvement experts as a regional director. He [...]
JMFA, a profit-improvement consulting firm for community banks and credit unions, today announced the expansion of its team of experts and consultants with the addition of the following new Regional Directors. “As the financial services [...]
John M. Floyd & Associates (JMFA), has announced the retirement of company founder, chairman and CEO John M. Floyd, and co-owner and COO Cher Floyd. Company veteran, John Cohron, has been named to succeed Floyd [...]
John M. Floyd & Associates (JMFA), a profit-improvement consulting firm for banks and credit unions, announced today that Brad Davis has joined the company as a regional director. He will be responsible for client services [...]
Two JMFA marketing campaigns selected for strategy, message-alignment and results. BAYTOWN, TX (May 21, 2015) -- John M. Floyd & Associates (JMFA), the leading consultant for banks and credit unions nationwide, received top honors at [...]
BAYTOWN, Texas (October 14, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announced today that Susan Prell has joined the company as a regional director. She [...]
