Consumer habits continue to evolve. Options for financial services have expanded well beyond what I would have ever imagined when I began my career. Today billions of dollars are invested in technology to improve the [...]
With the growing number of fintech companies entering the marketplace, traditional service providers are upping their game to improve the banking experience. As a result, consumers have a lot more choices when it comes to [...]
As a requirement of the Regulatory Flexibility Act (RFA), the Consumer Financial Protection Bureau (CFPB) recently announced its intent to review the 2009 overdraft rule. This rule requires consumers to affirmatively consent — or “opt in” — [...]
Now more than ever, ratings, likes and social recommendations play a major role in the process of selecting the products and services consumers use every day. When it relates to maintaining one’s financial well-being, [...]
Legal scrutiny against financial institutions relating to overdraft practices and disclosures is on the rise, according to industry sources. In some cases, attorneys have used websites and social media platforms to target consumers who have [...]
With some service providers, it’s easy to measure success. They perform a one-time job and collect an agreed-upon fee when the problem is solved, or the project is complete. But for third-party vendors that [...]
In January of 2020, Microsoft will no longer support Windows 7, spelling potential trouble and security issues for many ATMs still running on that software. Now is the time to take steps to upgrade equipment [...]
John M. Floyd & Associates (JMFA), a profit-improvement consulting firm for banks and credit unions, announced today that Brad Davis has joined the company as a regional director. He will be responsible for client services [...]
Two JMFA marketing campaigns selected for strategy, message-alignment and results. BAYTOWN, TX (May 21, 2015) -- John M. Floyd & Associates (JMFA), the leading consultant for banks and credit unions nationwide, received top honors at [...]
BAYTOWN, Texas (October 14, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announced today that Susan Prell has joined the company as a regional director. She [...]
Contract adds endorsement of programs to support efforts to reduce expenses, attract new business, and achieve the highest level of performance from personnel and programs HARRISBURG, PA (August 22, 2013) -- The Pennsylvania Credit Union [...]
BAYTOWN, TX (April 2, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announces the addition of three regional directors. Andre Branning has been named regional director [...]
BAYTOWN, Texas (November 20, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today named Keith Hughey as a senior consultant. His focus will include advising financial [...]
Shelley Bartkoski Hagen and Partners (913) 642-3715 sbartkoski@hagenandpartners.com BAYTOWN, Texas (September 27, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today announced additions to [...]
