With technology invading every aspect of daily work, from card processing to online banking to social media strategies, it has become all too easy to overlook your financial institution’s greatest asset — its people. Your [...]
Riverfront Federal Credit Union was established in 1948, as RDG Reading Federal Credit Union, to serve the employees of the historic Reading Railroad. Through the years, other organizations and companies were permitted to join RDG, [...]
Staying focused on what it means to fully meet account holders’ needs has become a key requirement for maintaining high member loyalty ratings. This is especially true as technology and non-traditional financial service providers transform [...]
Before you buy a used car, you take it to a mechanic. When you’re under the weather, you go to a doctor. When you face a dilemma, you consult a trusted friend. We’re [...]
Like those who compete in the Kentucky Derby on the first Saturday in May, you’ve put in the necessary hard work preparing for the race ahead. You’ve planned, projected, strategized and sized up [...]
Every so often, financial service companies, industry associations, consumer advocacy groups, regulatory agencies and research organizations release a study on some aspect of consumer financial services. The purpose of the study could be to enhance [...]
I’m a firm believer in the mantra: If you take care of your employees, they will take care of your account holders, who will in turn take care of the organization. So when it [...]
John M. Floyd & Associates (JMFA), a profit-improvement consulting firm for banks and credit unions, announced today that Brad Davis has joined the company as a regional director. He will be responsible for client services [...]
Two JMFA marketing campaigns selected for strategy, message-alignment and results. BAYTOWN, TX (May 21, 2015) -- John M. Floyd & Associates (JMFA), the leading consultant for banks and credit unions nationwide, received top honors at [...]
BAYTOWN, Texas (October 14, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announced today that Susan Prell has joined the company as a regional director. She [...]
Contract adds endorsement of programs to support efforts to reduce expenses, attract new business, and achieve the highest level of performance from personnel and programs HARRISBURG, PA (August 22, 2013) -- The Pennsylvania Credit Union [...]
BAYTOWN, TX (April 2, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announces the addition of three regional directors. Andre Branning has been named regional director [...]
BAYTOWN, Texas (November 20, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today named Keith Hughey as a senior consultant. His focus will include advising financial [...]
Shelley Bartkoski Hagen and Partners (913) 642-3715 sbartkoski@hagenandpartners.com BAYTOWN, Texas (September 27, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today announced additions to [...]
