As credit unions and banks continue to upgrade their systems to protect themselves and their account holders from potential fraudulent card activity at the ATM, the expensive task of reissuing credit and debit cards – and [...]
Now that the mid-term election is behind us, consumers await the outcome of promises made by both sides of the political spectrum regarding the economy, healthcare and other big picture issues that impact their quality [...]
The days of floppy disks, dial-up modems and VHS tapes have come and gone, and we’ve moved on to ever-more advanced technology. Yet many community credit unions still cling to their outdated core processing [...]
Ask any financial institution about its mission and it will likely include “service-centric” or some variation of the idea. It’s something all smart institutions strive for. But excellent service doesn’t happen in a [...]
Ongoing regulatory expectations and competition from Internet banks and unconventional financial services providers may be affecting your financial institution’s ability to reach or exceed its performance goals. But on a positive note, you can [...]
What’s the difference between a service-oriented, fully disclosed overdraft program that is clearly and responsibly presented to account holders … and one that is used solely to earn revenue, at all costs? In the case [...]
For more than 100 years, Navigant Credit Union has provided financial services to individuals and families in the Blackstone Valley area of Rhode Island. Incorporated in 1915 as “La Credit Union de Notre Dame de [...]
John M. Floyd & Associates (JMFA), a profit-improvement consulting firm for banks and credit unions, announced today that Brad Davis has joined the company as a regional director. He will be responsible for client services [...]
Two JMFA marketing campaigns selected for strategy, message-alignment and results. BAYTOWN, TX (May 21, 2015) -- John M. Floyd & Associates (JMFA), the leading consultant for banks and credit unions nationwide, received top honors at [...]
BAYTOWN, Texas (October 14, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announced today that Susan Prell has joined the company as a regional director. She [...]
Contract adds endorsement of programs to support efforts to reduce expenses, attract new business, and achieve the highest level of performance from personnel and programs HARRISBURG, PA (August 22, 2013) -- The Pennsylvania Credit Union [...]
BAYTOWN, TX (April 2, 2013) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, announces the addition of three regional directors. Andre Branning has been named regional director [...]
BAYTOWN, Texas (November 20, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today named Keith Hughey as a senior consultant. His focus will include advising financial [...]
Shelley Bartkoski Hagen and Partners (913) 642-3715 sbartkoski@hagenandpartners.com BAYTOWN, Texas (September 27, 2012) – John M. Floyd & Associates (JMFA), a profitability and performance improvement consulting firm for financial institutions, today announced additions to [...]
