PODCAST: ‘Indispensable financial technology partner’

CO-OP Financial Services continues to assist credit unions with meeting member needs.

Todd Clark, CEO of CO-OP Financial Services

When the coronavirus (COVID-19) struck, CO-OP Financial Services had to act quickly and deploy its workforce in a remote environment. But it knew it also had to continue to assist credit unions as they worked to meet the needs of their members during the pandemic.

“Our vision is to be an indispensable financial technology partner for credit unions,” says Todd Clark, CEO of CO-OP Financial Services. “We’ve made great strides for our clients. Within a couple of weeks, we shifted our focus for a short window of time to put some proactive COVID-19 response solutions in place and a lot more self-service integration of digital tools through our developer portal.”

Developing primary financial institution relationships is key for credit unions, especially during the pandemic, Clark says. Credit unions have done this and continue to put members’ needs ahead of profits during this challenging time.

 

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