PODCAST: Meeting the COVID-19 challenge

Credit Union Rock Stars Tillery Durbin and Amber Rahn watch out for members and staff.

Tillery Durbin (left) and Amber Rahn

As difficult and devastating as the coronavirus (COVID-19) pandemic has been, it’s also brought out the best in many credit union leaders.

Take Tillery Durbin of 121 Financial Credit Union in Jacksonville, Fla., and Amber Rahn, culture and organizational development manager for Blue Federal Credit Union in Cheyenne, Wyo.

Durbin was promoted to business services director in April, when the pandemic arrived alongside a crush of SBA Paycheck Protection Program (PPP) loans.

That’s when the brutally long hours began.

 

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