2019 Department of Defense Distinguished Credit Unions of the Year
WASHINGTON, DC (July 30, 2020) — The Departments of the Army, Navy, and Air Force have announced the winners of their respective 2019 Distinguished Credit Union of the Year awards. Four Defense Credit Unions are being recognized in recognition of their outstanding service to their installations and military communities.
The Department of the Army awarded Service Credit Union at U.S. Army Garrison Bavaria, Germany, for their commitment to the 40,000 service members and their families stationed there. Service CU’s strong partnership with the base’s command meant that they were able to effectively provide safe, reliable financial products and excellent financial education programs. The programs that Service CU provided are essential to the overseas operations and community financial wellness.
The Department of the Navy selected two deserving Credit Unions to receive their distinguished award. Navy Federal Credit Union at Naval Support Activity Bahrain was selected for the $1B and above category, and Sea Air Federal Credit Union at Naval Weapons Station Seal Beach, CA, was awarded for the under $1B category.
Navy FCU Bahrain provided outstanding service to the 11,000 military personnel and families stationed at NSA Bahrain throughout the year. As the only U.S. financial institution on base, they served the base community by completing over 81,000 teller and 19,000 platform transactions, dispensing over $11 million in cash from their ATMs, and providing financial education and counseling. Additionally, they partnered with the Fleet and Family Service Center, provided extended hours to accommodate large fleet visits, and participated in Military Saves Week
Sea Air FCU worked diligently to serve the Sea Beach installation and proactively meet the financial needs of their service members and installation employees. They identified financial challenges, accommodated the service members’ demanding schedules with extended business hours, and installed a new ATM in a convenient location. Additionally, Sea Air FCU developed a Government Furlough Program to assist members during government shutdowns and worked to improve the morale and employees through community outreach.
The Department of the Air Force awarded their prestigious honor to Travis Credit Union, Travis AFB, CA. This is the second year in a row that Travis CU was awarded this honor for their excellent service and commitment to their community. Throughout the year, Travis CU focused on Financial Wellness as an additional part of the Comprehensive Airmen Fitness Program and continued Travis AFB Military Saves Week, with seminars, resources, and services. Their focus on education, services, and products was consistently evident as they worked to make it easier for young service members to get safe and reliable financial service.
Although each Military Department has different criteria for their award, common areas of consideration are: a) the delivery of financial service “above and beyond normal requirements;” b) special services provided at the command’s request; c) financial education and training; d) action taken to combat predatory lending; e) community support; and f) professional attitude and financial leadership.
These DCUC member credit unions exemplify the wonderful service that defense credit unions provide for our service members, veterans, and their families. They provided extraordinary service, resources, and products to their service members and their families, and for that, they are well deserving of this award and recognition.
About Defense Credit Union Council
The Defense Credit Union Council is a trade association representing the interests of federal and state-chartered credit unions serving our military around the globe. By maintaining a close and constant liaison with the Pentagon, the Council supports its member credit unions and the Department of Defense (DOD) in coordinating policy, procedures, and legislation impacting morale and welfare, financial readiness, and the delivery of quality financial products and services to DOD personnel and their families. Organized in 1963, the Council’s membership is comprised of 180 credit unions with over 25 million members. If you would like more information about this topic, please contact Charlotte Randall at email@example.com.