2024 James E. Fetterolf Distinguished Service Award

KALAMAZOO, MI (April 18, 2024)Arbor Financial Credit Union held its 89th annual meeting on Tuesday, April 16,  2024. During the Meeting, the Board of Directors presented the 2024 James E. Fetterolf Distinguished  Service Award. This special award recognizes an individual who exemplifies the credit union  philosophy of “People Helping People.” We are so pleased to announce that Karen Demars, our  esteemed Director of Credit & Loan Servicing, is this year’s award recipient! Throughout her 35 years  of service, Karen has exemplified what it means to put people first, to listen, to empathize, and to make  a meaningful difference in the lives of our members. 

Karen’s journey with Arbor Financial began on December 12, 1988, when our credit union, then known  as School Employees Credit Union, had only three locations: our main office in Kalamazoo as well as  newly opened offices on Gull Road and in Plainwell. Since then, Karen has played an instrumental role  in shaping Arbor’s growth and success, witnessing our expansion with membership and offices now  totaling 12 across southwest Michigan. 

From Karen’s earliest days as a Loan Officer to her current leadership role, she has consistently  demonstrated genuine care for our members and dedication to their financial well-being. 

Hailing from Whitehall, Michigan, Karen brought her passion for service to Kalamazoo, where she  earned her Bachelor of Business Administration degree from Western Michigan University. Her  commitment to our members goes beyond the transactional aspect of banking; it is rooted in genuine  care and empathy. Karen’s ability to connect with members, listen to their stories, and offer support  embodies the essence of “People Helping People,” the guiding principle of our credit union  philosophy. 

Outside of work, Karen finds joy in spending time with her husband, Alan, family, and friends at their  vacation home on Lake Cadillac. Her love for travel, literature, and nature reflects her zest for life. 

Karen Demars is a shining example of dedication and excellence. We extend our heartfelt gratitude for  her 35 years of exemplary service and Congratulate her on this well-deserved honor. 

View the complete 2023 Annual Report on our website for more accomplishments, statistics, and  reports. MOREWITHARBOR.ORG

About Arbor Financial Credit Union

Founded in 1935, Arbor Financial Credit Union’s purpose is to grow the financial well-being of our members. Offering a full range of  financial services for personal, mortgage, and business accounts, Arbor continues to experience rapid growth and has now  exceeded $972 million in assets, and more than 46,745 members throughout Michigan. Visit to learn how you can GET  MORE with Arbor.


Michaela Tuttle
Marketing Specialist
1551 South 9th Street
Kalamazoo MI 49009
t: 269.544.3404

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