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A Culture of Caring: Genisys Credit Union is awarded for their workplace culture

AUBURN HILLS, MI (December 14, 2023) — On December 9, Genisys Credit Union was awarded the Plante Moran Caring Culture Award at the Auburn Hills Chamber of Commerce’s Silver & Gold Awards. The award recognizes Genisys for building a company culture that is rooted in caring for their people, members, and communities.

“It is an honor to have received this award as it attests to the contributions of our team members. Their commitment to making the Genisys culture one of caring speaks volumes to the respect they carry for each other,” said Jackie Buchanan, President and CEO of Genisys Credit Union. “I would like to extend my sincere gratitude to our team for actively being present in support of one another, our members, and our communities everyday.”

The credit union has implemented various initiatives to ensure the success of their team including: professional development opportunities, recognition programs, flexible work arrangements, 401k matching, low-cost healthcare plans, mental health services, and more. “We believe that the strength of our credit union lies in the well-being and satisfaction of our employees,” said Buchanan.

This support carries into the experience members have with Genisys. With a member satisfaction score of 96%, the credit union understands the value of creating a caring environment for their members. Whether they are helping a first-time home buyer, offering financial solutions, increasing saving power, or simply being a listening ear, the Genisys team is here to best serve your financial needs.

Lastly, the credit union actively engages in community initiatives, supporting local causes and organizations to give back to their neighbors. Annually, they sponsor nearly 1,200 community events and volunteer over 4,000 hours of time. These efforts include working with nonprofit organizations such as Lighthouse and Oakland Livingston Human Services Agency (OLHSA) to pack food boxes and raise funds for heating assistance; partner with the Clinton River Watershed Council to clean up area parks and waterways; support the Oakland County Sheriff’s Office Coats for the Cold campaign by using their branches as donation sites; provide financial literacy education to area schools; and much more. By actively engaging with community organizations, the credit union plays an active role in the civic life of their communities, understanding the profound impact of a culture rooted in care.


About Genisys Credit Union

Genisys Credit Union is a not-for-profit, member-owned financial institution that has been committed to helping its members financially since 1936. Based out of Auburn Hills, MI, the credit union is the fourth largest in Michigan with over 271,000 members and 32 branch locations. With a highly competitive suite of products such as High Yield Genius Checking and Youth Savings Account as well as loans for small to mid-sized businesses, Genisys specializes in providing consumer and business financial solutions through its branches, a multi-channel contact center, and a variety of mobile and online banking services. Genisys has consistently received the highest 5-star Bauer Financial Rating for safety and soundness along with receiving recognition from S&P Global Market Intelligence as a nationwide Top 10 Performing Credit Union. They are also proud to be committed to their communities by annually volunteering over 5,000 hours and partnering on over 1,000 community events. Connect with Genisys on Facebook, Twitter, Instagram, and TikTok by following @genisyscu. For more information visit www.genisyscu.org

Contacts

Theresa Doan
Manager, Corporate Social Responsibility
Phone: 248.835.8674
E-mail: tdoan@genisyscu.org

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