Absolute ATM Services, Inc. Chooses Morphis to Manage its ATM Field Service Needs
April 13, 2011
Media Contact: Alicia Blanda
(228) 206-6928 O │229-2586 M
DALLAS, TX — Absolute ATM Services, Inc., a Texas-based independent ATM deployer which services over 2,000 ATMs in the Texas and Louisiana markets, has chosen Morphis’ field service management software, MorphisSC™, to help manage its ATM service needs.
Morphis, a Texas-based company with offices in Houston, Dallas and Dhaka, Bangladesh is the world leader in ATM, banking and armored carrier software. Morphis products are in use worldwide at central banks, commercial banks, credit unions, armored carriers, independent ATM deployers, and transaction processors.
“The ease of use, accuracy and flexibility of Morphis has helped us to better organize our field service team and to be more efficient,” says Troy LeBlanc, owner of Absolute ATM.
MorphisSC™ addresses the five most important departmental responsibilities required to run a successful service operation; ATM service order generation through multiple channels, ATM service management, ATM parts inventory management, and contract and financial management. Morphis delivers process control and automation standards eliminating the tribal knowledge, guesswork and multiple disconnected systems typically found in many field service operations.
“For my growing business, I needed an application that would allow us to dispatch technicians quickly with the right information and right parts, monitor and track the progress of every service call from inception to resolution as well as handle all the financial reporting and invoicing,” said LeBlanc, a 22 year veteran in the ATM business. “I’ve been very pleased with Morphis. It has helped us provide our customers more efficient service, higher ATM up time and quicker turn around on service calls.”
MorphisSC™ is available in two licensing alternatives — on-premise site licensing and Software-as-a-Service — to meet individual budgets and levels of need.
Visit Absolute ATM Service at booth 510 at the Texas Credit Union League Annual Meeting April 26-28, 2011 at the Austin Hilton.
ABOUT MORPHIS — Morphis® is the world leader in ATM, banking and armored carrier software. The Morphis currency supply chain software suite includes four modules: (MorphisCM) for ATM cash management and forecasting; MorphisACM to meet your armored carrier management need; MorphisBCM to manage your branch cash, and MorphisSC for field service organization management. For EFT issuers and acquirers, Morphis software provides business management for any size ATM/POS/card estate with financial reporting at the individual transaction level. Most Morphis applications are available in three licensing alternatives — on-premise licensing, Software-as-a-Service and a lite Web-based version— to meet individual budgets and levels of need. Visit www.morphisinc.com for more information.
ABOUT ABSOLUTE ATM SERVICE — Founded in 1999 by ATM veteran Troy LeBlanc, Absolute ATM Service, Inc. currently services over 2,000 ATMs in the Texas and Louisiana markets. Committed to providing a personal level of service to community banks and credit unions, Absolute specializes in providing full-service, hassle-free off-premise and in-branch ATM outsourcing and management service programs. For more information, call 1-888-286-7581 or visit www.absoluteatm.com.