Advantage Plus Federal Credit Union replaces legacy system with XpressServices
APFCU enjoys tremendous efficiency gains and member approval by partnering with XDI
SAN DIEGO, CA (September 22, 2018) — Xpress Data, Inc. (XDI), the only company in the nation specializing exclusively in the production and delivery of credit union notices, statements, and other event-driven member correspondence, announced today that Advantage Plus Federal Credit Union (“APFCU”) has replaced its antiquated member communications platform with XDI’s state-of-the-art XpressServices™. The new outsourced XpressServices™ platform enables APFCU to deliver enhanced and engaging member experiences via close integration into their online banking system, conduct more member interactions in a paperless environment, dramatically improve paper-based correspondence, and realize significant efficiencies across all departments.
Adam Brown, Advantage Plus FCU’s CIO, confirms that “with XDI’s assistance we have converted multi-hour processes down to just minutes, and we enjoyed a very straightforward implementation with zero issues along the way.” APFCU’s members are also reaping the benefits of the new system – instead of having to view PDF statements sent via email, they now have access to their statements inside of the credit union’s online banking application. According to Brown, “we have received overwhelmingly positive feedback from our members since we converted to XDI’s new system.” Mike Cooper, President/CEO of XDI, said “at XDI, we are dedicated to helping credit unions better serve their members, and in today’s increasingly digital environment that is paramount. APFCU is an excellent example of how using electronic communications can positively impact members, while simultaneously increasing staff productivity.”
About Xpress Data, Inc.
Based in San Diego and founded in 1995, Xpress Data, Inc. started as an all-purpose digital printing and mailing operation. In 1999, the company made a major strategic decision to focus entirely on the credit union industry. Today, XDI serves over 200 progressive credit unions, collectively serving more than 20 million members and representing $355 billion in assets. Additional information is available at www.xdi.com.
About Advantage Plus Federal Credit Union
Since first opening their doors in 1953, Advantage Plus FCU has always been a credit union with 100% focus on the betterment of their member base. Today, Advantage Plus FCU is a financially strong institution made up of six branches within Southeastern Idaho serving over 16,000 members.
