AKUVO partners With Mountain America Credit Union to elevate delinquency management

MALVERN, PA (November 3, 2022) — AKUVO, a technology organization specializing in credit risk and delinquency management, announced today that Mountain America Credit Union has signed on to AKUVO Aperture to provide its members with personalized solutions to aid in overcoming delinquency.

Aperture harnesses data to help collection staff offer behavior-based, personalized delinquency solutions. The cloud-based platform will allow Mountain America to gain efficiencies and increase recoveries while also improving the member experience. Mountain America selected Aperture to heighten its commitment to guiding members as they work to achieve their financial dreams, including times when unexpected life events result in delinquency.

“We’re thrilled to welcome one of the countries’ largest credit unions and look forward to working with Mountain America’s distinguished team,” commented Steve Castagna, Chief Revenue and Operating Officer of AKUVO. “Aperture was built to scale, so America’s largest credit unions and small credit unions alike can benefit from our advanced technology.”

“As a trusted financial partner, our members expect us to provide them with all the tools they need to navigate their financial paths, even when the road becomes rocky,” said Amy Moser, Chief Lending Officer at Mountain America. “Aperture’s solution allows us to leverage technology to provide our members with personalized service that enables us to deliver on our mission of helping members define and achieve their financial dreams.“


AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit

About Mountain America Credit Union

With more than 1 million members and $15.5 billion in assets, Mountain America Credit Union helps its members define and achieve their financial dreams. Mountain America provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. Members enjoy access to secure, cutting-edge mobile-banking technology; 100 branches across six states; and more than 50,000 surcharge-free ATMs. Mountain America—guiding you forward. Learn more at


Lauren Sybesma


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