After more than two decades on another core, Alabama Central Credit Union ($198 million in assets; 17,269 members; Birmingham, AL) is ready for a change. The credit union has signed with Corelation to convert to KeyStone in 2023.
“Throughout the demonstrations and the entire selection process, our interactions with Corelation felt like a partnership rather than a sales pitch,” noted Alabama Central CU President/CEO Brad Haddock. “We have a good relationship with a credit union that is already using KeyStone, hearing their positive feedback on their partnership with Corelation helped solidify our decision.”
The move to KeyStone will enable Alabama Central CU to replace many manual processes with automated jobs, creating efficiencies throughout the organization and saving significant time with reporting. The credit union noted that the switch to a person-centric core processor will offer easier transactions and smoother service interactions for their members.
“A big reason we chose KeyStone is the fact that there are no modules to buy,” shared Alabama Central CU CFO Jessica Baker. “With all of KeyStone’s ‘More in the Core’ functionality, we’re getting a solid core processing system, rather than feeling like we’re leasing a product where the expense grows with every add-on.”
The ability to integrate their preferred third-party vendors into the core with the KeyBridge open API was also a key factor in Alabama Central CU’s selection of KeyStone. Alongside their core conversion, the credit union has plans to update their interactive voice response (IVR) and mobile banking platforms to provide their members with easier to use technology.
“Alabama Central Credit Union has remained dedicated to helping the hard-working people in their communities achieve their financial goals for more than 80 years,” noted Corelation President Rob Landis. “Building strong relationships with our credit union partners is at the heart of Corelation’s mission and we thank you, Alabama Central CU, for putting your trust in Corelation.”
Alabama Central CU President/CEO Brad Haddock
Alabama Central CU CFO Jessica Baker