Alaska USA FCU chooses Jwaala’s Ignite platform for online and mobile

AUSTIN, TX (August 29, 2017) — Jwaala, a leading provider of online and mobile banking solutions for credit unions, today announced from the Symitar Educational Conference & Technology Expo that Alaska USA FCU, a long-time Symitar Episys user, has chosen Jwaala’s Ignite platform to upgrade its online and mobile member experience.

Based in Anchorage, Alaska USA FCU ( has more than 625,000 members worldwide and more than $7 billion in assets, making it the  17th largest credit union in the nation.

The Ignite platform’s ability to accommodate both consumer and business members was key to the decision. “With Jwaala, we’re confident that we will bring a superior user experience to all of our members,” said Alaska USA CIO Mike Brady. “What’s more, we believe we’ll be able to help shape the future of the product, especially given our experience with business members.”

Brady further stated that synergies in both technology and culture were also important to the decision. “We look at Jwaala as a true business partner – people who are as passionate about online banking as we are,” he added. “Their state-of-the-art software development practices resonated with our developers, and we collectively felt that both teams would gel nicely.”

“Alaska USA is one of the most technologically progressive credit unions in the industry,” said Jwaala CEO Andrew Taylor. “We look forward to helping them improve the member experience for both business and consumer members, and also look forward to the contributions Alaska USA will make to the growth of the Ignite platform.”

About Jwaala

Based in Austin, Tex., and founded in 2006, Jwaala creates digital banking solutions for U.S. financial institutions. Built on a modern and open-systems framework, Jwaala’s Ignite platform provides a self-service framework unmatched in functionality and flexibility. Additional information is available at


Daniel Dochen

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