Bluepoint Solutions launches ImagePoint ITM, real-time check capture for Interactive Teller Machines
Multiplies Self-Service Offerings For Banks And Credit Unions
NORCROSS, GA (November 14, 2015) — Bluepoint Solutions today introduced ImagePoint ITM, its new check capture software for Interactive Teller Machines (ITMs). ImagePoint ITM provides real-time, image-enabled check capture, integrating deposits directly into the existing item processing workflow. Financial institutions can more cost-effectively staff their branches when tellers can serve multiple locations from a central location with real-time check capture and transmission. Since manual check handling is eliminated, deposits can be processed and made available more quickly, and the service costs of the ITMs is minimized.
“With the upsurge in tech-savvy consumers, plus the benefits of the ‘branch of the future’ movement, financial institutions are enhancing self-service options in every direction. One of the most compelling is ITMs,” said Alissa Fry-Harris, Director of Marketing for Bluepoint Solutions, ”because they extend the capabilities of brick and mortar branches, allowing them to reach more account holders, with more services, during longer hours—and all with the same or fewer staff.”
ImagePoint ITM transactions integrate seamlessly with Bluepoint’s other in-branch and remote capture points—ImagePoint Teller, Branch, ATM and QwikDeposit Pro merchant and ToGo mobile—allowing checks to be validated across all capture points to detect duplicates, potential counterfeits and fraudulent items, preventing check losses.
Highlighted features of ImagePoint ITM include:
- Full service to off-prime hours and any location
- Minimizes up-front investment by drawing on image quality assurance of the video teller machine
- Removes “On-Us” items automatically from the item processing workflow
- Merges items flagged for review using configurable business rules to a central queue with items from other capture points
- Detects duplicates enterprise-wide for in-branch and remote capture points
- Optional fraud and counterfeit detection based on configurable thresholds
From the user’s perspective, ITM combines the benefits of two worlds: the convenience of longer ATM hours, plus the support of live tellers when needed. Long-term relationships are enhanced because remote tellers, relieved of many tasks performed by the ITMs, can focus on high-quality, personalized service.
About Bluepoint Solutions
Bluepoint Solutions provides end-to-end payment processing and content management solutions to community financial institutions. More than 1,400 credit unions and community banks nationwide have deployed its enterprise technology, including the largest corporate credit unions and credit union service organizations in the country. Learn more at http://www.bluepointsolutions.com.