FRANKLIN, VA (November 15, 2013) -- Bronco Federal Credit Union is pleased to announce the launch of a new website that offers easy access to competitive saving, lending and checking products and services, as well as online applications and other e-sources. It’s also a convenient hub for community activities, announcements and opportunities, all created in partnership with marketing firm, Raoust+Partners.
Bronco, a strong community partner for 72 years, continues to be "the neighbor who stands beside you," working to provide everyone in Southeastern Virginia with smart financial solutions and convenient connections. Now, people can access Bronco’s "one-stop" library of community links, current calendar of events, and take advantage of special workshops and seminars, all by visiting the new BroncoFCU.com.
"Since 1941, it’s been our mission to be here for our members through thick and thin, keeping them connected with the community and helping them improve their financial lives," says Pam Vaughan, Marketing & Human Resources Manager of Bronco Federal Credit Union. "This new website is a great example of that."
It’s not just for members. Vaughan explains, "Anyone can get on BroncoFCU.com, and through the ‘Our Bronco Community’ section, take advantage of all the great options there, such as our Money Checkup tool that allows anyone to see how they’re doing on their own." She adds, "It’s a great benefit, another way we say ‘Welcome Home,’ and it’s completely free."
There are changes from the old site that are already getting rave reviews from members. One is having the access to Online24, the online banking portal, right on the home page so it’s faster and easier to log in. Another is the "Live Chat with Bronco" hotline link, available Monday through Friday from 8 a.m. to 5 p.m., that allows people to "talk" to a real person and get a quick answer to a question.
Bronco has recommitted to the community by providing this vibrant website experience. More and more financial business is securely conducted online, and more and more members are looking for the convenience of online applications and other tools. They have it with the new BroncoFCU.com.
For additional information on the credit union’s products and services, visit their new website at
About Bronco FCU
Bronco FCU was chartered in 1941 to serve employees of the Chesapeake-Camp Corporation. In 1999, the field of membership was changed to city employees, hospital staff, manufacturing companies and local business workers. In 2006 the credit union expanded further to a community charter. Bronco FCU has almost 22,000 members and more than $187 million in assets.
About Raoust+Partners
Raoust+Partners specializes in credit unions and has done so for more than 20 years. By developing creative, strategic consistent messages in the marketplace, and keeping deliverables on track, on schedule and on budget, Raoust+Partners helps credit unions tell their truth. That, in turn, helps them improve member acquisition, member retention, member experience and loan growth.