BSA/AML contextual awareness of high risk customers 90 minute webinar scheduled for November 9, 2016

Step by step guidance to monitoring high risk customers to meet regulatory guidelines and benefit your institution

AUSTIN, TX (October 27, 2016) — Ongoing high risk customer reviews have been a requirement since the first FinCEN Exam Manual was published in 2005, and the recent guidance for Customer Due Diligence/Enhanced Due Diligence (CDD/EDD) further defines the expected approach for institutions to properly identify and evaluate high risk customers. The regulators have not, however, detailed the day-to-day approach required to meet this required customer monitoring. This presentation will provide the practical steps to enable your institution to meet both the letter and spirit of the law and regulation. Drawing from real-world audit issues, the presentation will cover what many banks are doing incorrectly and what they should be doing instead.

Please join Sarah Beth Whetzel, founder of Palmera Banking Solutions, as she outlines the regulatory expectations and how to efficiently manage them while also providing meaningful insight on how a thriving high risk customer monitoring program can have tangible benefits to your institution.

Register for Webinar

  • Date: November 9, 2016, 11 AM Central.
  • Duration: Scheduled for 90 minutes including question and answer session.
  • Price: $299.00 webinar, $349.00 CD or Digital Download, $399.00 webinar and CD or Digital Download. Each option may be viewed by an unlimited number of attendees in one room. CD or DL includes full audio presentation, question and answer session, and presentation slides. CD and DL options subject to a $5.95 handling charge.
  • CPE Credits:vLive webinar approved for 1.5 NASBA credit hours (Management Advisory Services, Specialized Knowledge).
  • Presenter: Sarah Beth Whetzel, Founder, Palmera Banking Solutions.
  • Who Should Attend?: BSA officers, BSA and AML managers, BSA and AML analysts, internal auditors, compliance managers.


Just a sampling of what this webinar will cover:

  • An overview of FinCEN and FATF requirements.
  • Defining and clarifying the written requirements with the spirit of the law.
  • Three common mistakes institutions make when identifying high risk customers.
  • How to ensure existing and new high risk customers are identified properly.
  • How to perform high risk customer reviews that have tangible benefits for the BSA Program.
  • How to efficiently and accurately leverage internal resources and knowledge for the benefit of the high risk customer program.
  • Real-life examples of high risk customer reviews with tips on how to use these in your operational environment.
  • How to avoid examiner and regulator criticism regarding high risk customer reviews.
  • Understand the tangible benefits and net effect of your institution’s efforts.

Register for Webinar


Your conference leader for BSA/AML Contextual Awareness of High Risk Customers is Sarah Beth Whetzel. Sarah Beth is a CAMS (’06) certified auditor and founder of Palmera Banking Solutions. Most recently she directed the BSA Practice for Sheshunoff. With 15 years of experience in compliance and risk management for financial institutions and technology companies, her expertise includes the management of AML, BSA, and OFAC regulations in the form of AML system validations, AML remediation and BSA/AML compliance audits. Sarah Beth has broad experience working with bank technology companies as well as financial institutions of all risk profiles and sizes, ranging from an asset size of $1B to $12B. Several areas of specialized expertise include banks, credit unions, trust/wealth management companies, non-bank financial service providers, bank technology providers, and insurance companies. In both auditing and operational roles, software has been at the core of her experience. She has an in-depth working knowledge of various core banking platforms as well as many of the top AML systems. She is recognized in the consulting and auditing industries for her ability to “operationalize” the complicated BSA/AML and OFAC regulations to custom fit unique operational environments and risk profiles.


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