“Business Continuity – a credit union self-assessment”

GRAND RAPIDS, MI (April 20, 2016) — On April 15, 2016, CU*Answers, a 100% credit union-owned CUSO, broadcasted a 60 minute web-based educational presentation for credit unions on developing and testing business continuity and recovery plans. Topics covered in the presentation include steps to help credit unions assess where their current plans fall short and design the roadmap that will take them where they need to be. “Defining the target clearly and engaging the teams is critical to an effective business continuity program” states Jim Lawrence, CBCP, Manager of Disaster Recovery and Business Resumption Services at CU*Answers. “Every team member has a key role and must know their role. A plan created by the team and for the team, across the organization, is a plan that will get the commitment and attention needed when called upon in a recovery effort.”

The class on Business Continuity Planning divides the process into six steps or stages. At the completion of each step, a credit union self-assessment checklist is provided to let class attendees see how their plans stack up.

As part of their commitment to their network of 200+ credit union clients, CU*Answers, a cooperative CUSO, provides professional business continuity and information security services in addition to educational courses (classroom and web-based) on topics relevant to the needs and current events of the industry.

Additional information about the CU*Answers Business Continuity can be found on their website.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


Scott Collins
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