C. Myers publishes WESTconsin Credit Union: A Process Improvement Case Study

C. myers, a national leader in strategy and decision information, releases an article entitled Continuous Process Improvement Supports Strategy—WESTconsin Credit Union:  A Process Improvement Case Study.

Process improvement is about more than efficiency and expense control—it is essential to delivering exceptional member experiences. In this article, the $1.1 billion WESTconsin CU shares how they are streamlining and simplifying processes, improving member and employee experiences, adding capacity, and increasing revenue. To read the article, please visit our c. notes page.

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